CUE not working with Pandora

Anybody else having issues with Pandora Radio in their Cue system. have 2013 SRX complained since new that it drops out and will not come back until you shut the car and phone off and reboot all. but now rebooting does not help. if I delete the device and rescan for it it will play one song before it hangs up. not impressed and of course dealer says OPERATING AT SPEC! this is the new term for customer care professionals. it used to be "COULD NOT DUPLICATE" don't know which I prefer. of course now the screen is crazed and cracked and the touch doesn't work very well