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Mercedes C300 Luxury - ATS retired (torque coverter shudder)
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750 Posts
Hi laurenf, I had a base 2013 ATS (non-CUE) until just recently. I also had all the console lighting go black. In my case the steering wheel lights stayed on 24-7 and would not go out no matter what I did. My console lighting failure was not accompanied by a stumble when starting the car.

Mine was also barely out of warranty at that point. I took it in and the dealership had to hook it up to their computer to download updates. It took 3 hours and was $200, they gave me a new XT5 for the day as a loaner. After the update the issue never reoccurred.
 

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Mercedes C300 Luxury - ATS retired (torque coverter shudder)
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750 Posts
Good luck, hopefully your issue is the same as mine was because, as repairs go, this one is fairly inexpensive.
 

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Mercedes C300 Luxury - ATS retired (torque coverter shudder)
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750 Posts
Great! I tried the battery disconnect when my console went out but it didn't rectify my issue. Hope your all set!
 
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