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2011 CTS 3.0 6MT
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Hi, I am resurrecting this thread for a couple of reasons - (a) it's exactly the problem I'm having now and (b) I'm not sure it was completely resolved (beaten to death :)).
I have a 2011 CTS without passive entry, and my passenger door will not open from the inside or out. I'm pretty sure it's the actuator (part# 22862245), and have ordered that, but right now my dilemma is that neither the inside nor outside handle will open the door, even though it is unlocked (seems to lock and unlock based on the movement of the plunger lock indicator on the door sill).

The OP seemed to be having trouble getting the door unlocked, but I think the door opened for him once he got it unlocked. I can't open the door, and therefore can't remove my trim panel.
@HurstGN, you said the inside handle is physically attached via cable to the mechanism - which mechanism, the electronic actuator, or the actual latch?

I'm going to try getting into the door internals when I get home, and see if I can get to a cable that I can pull on and get the door to open. I'll post what I find, but just hoping someone else has had the same problem and figured it out already.
As an aside, I'm also pretty annoyed that this is a known safety issue on these '08-13 CTS (door not opening from inside seems very unsafe to me), and yet it hasn't been the subject of a recall or TSB as far as I know.
Thanks!
 

· Registered
2011 CTS 3.0 6MT
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13 Posts
Hey, guys, I got the door open tonight and pulled the door panel off. May just have got lucky, and actuator decided to wake up - I'm not sure I did anything different. I took the panel off thinking that would make it easier to replace part or force the door open if actuator sticks again tomorrow - but I'm not sure.
Oh well. Will have part tomorrow, and I'm hoping the door will open for me again - we'll see.
 

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I am having same problem passenger door won't open from inside or outside so I can't take door panel off. Any suggestions tried messing with pulling handles while locking and unlocking. Tried spraying wd40 into the handles and tried pushing door nothing working for past few days. Does anyone know how to get the door open? Most of google search I find is handle only working on outside. Neither of mine work
 

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Go ahead, blame me. Everybody does 🙄
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18,588 Posts
anyone find anything out on why the passenger side door wont open from either side? mine is doing that now. is this a recall item yet like the ignition switch?
No recall AFAIK.
 

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'14 CTS-V LongRoof; Audi RS6 Avant; '16 ATS-V Sedan gone; '10 CTS LongRoof gone
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OK is a 2009 4 door. Is it the front or rear or both passenger doors that will not open ?
the actuater is out on the drivers side but opens from both handles and locks manually or with physical key, but not remotely. the front passenger side door does not open by either handle. the lock mechanism goes up and down with remote or door switch, but the door wont open from the remote, or if you pull the lock mechinism up or down, or by handles. and thx u for your help
 

· Super Moderator
2011 SRX4 3.0 4WD, Luxury
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4,728 Posts
be pretty difficult with the seat in place - doable but lots of cuss words
 

· Super Moderator
Go ahead, blame me. Everybody does 🙄
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18,588 Posts
Might have to remove the seat from driver's side but think would have enough access to remove the door card and manipulate the mechanism.
The manner in which the door card integraes with the dashboard makes execution more difficult than one would believe.
 
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