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Hello.

I have an intermittent and annoying issue with CarPlay.

After connecting my iPhone XS Max via the USB cable, CarPlay launches normally most times. At times, for who knows why, CarPlay stops working, the icon on the radio turns gray, the iPhone’s battery stops charging, and I lose the ability to use the car’s voice controls. Even after disconnecting the iPhone, I still can’t use the car’s voice commands. During the worst episodes, I can’t even change the radio station manually. After shutting off the car, taking my phone and leaving, and letting the car sit for a while, everything resets to normal.

Of course, it doesn’t happen at the dealership, so it’s always “as designed.”

Any ideas and suggestions?

Thank you.

Ed
 

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2012 SRX Luxury
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I would try a different interface cable first. Iphones are known to be picky. Maybe try an Apple branded one. Otherwise Carplay sucks IMO. It doesn't matter who's car I'm driving it just doesn't always work right. And there is is an update coming. Current Beta testing comments are that it's much better.

Steve
 
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