487 Mi/1 Mo Old + Oil Leak = New Engine

I find the conclusion that because a car had to be repaired it will never be "as good as new" quite preposterous.
Also as a technician I can't help but find it a little bit insulting.

While I cannot profess as to the technical skill of my average counterpart in this business I can assure you that there are those of us out there who strive to make sure your vehicle is in perfect operating condition when it leaves our care.

Aside from the fact that it went in with an oil leak, it should surely leave the dealership without one, seems "better" to me.

I also find it, well, silly to think that cars never break and even sillier to think that us out here in the field do a lower quality degree of work than the people in the assembly plants. Not to be insulting to them but take a moment to think about what technicians know and what assembly plant workers know.
To do my job I have to be well versed in electricity, hydraulics, the laws of physics, computers, refrigeration, and God knows what else.
How many people complain about paying a plumber $500 to fix their toilet? Yet people whine about having to pay $100 to have me fix their primary mode of transportation in which they carry their most valuable possesions... their families?

At any rate, as mentioned, things break.
It sounds like your dealer is stepping up to the plate to provide you with a quality repair.
You could at least wait until you have a problem to start complaining about the problems you have had... as opposed to complaining about things that haven't even happened yet.

Go to any brand of car dealer you want.
I bet they have technicians there working on cars, and they aren't going hungry. All cars break, all cars need fixed at one point or another (yes even Toyotas )
Otherwise the service departments would be vacant parking areas.

Thanks guys... and Mike, I didn't mean to imply that you were being unreasonable.
It's just there are so many folks waiting in the wings to complain about anything that whenever an issue like this comes up they just jump in and start slinging it.
This topic is not so bad, but I get weary of people saying things like, a new car should be bought back because it has an oil leak or needs a major repair.
That is just rediculous.

It wasn't you I was frustrated with Mike, but all the negative nellies that popped in.
I don't mean to be rude to you other folks either. I just get tired of hearing about how no one else on the planet makes mistakes at their jobs that can cause problems except for people in GM assembly plants and us technicians in the dealerships.

GMJim, this forum gives me an open channel of communication with a lot of my customers, and a lot of Cadillac owners all over the world.
I like to help when I can and I do what I can and there are a lot of people here who express their gratitude on a regular basis to me. I have to say this place helps me feel more appreciated for what I do than I have ever felt in my career. That still doesn't keep me from getting cranky when people complain TOO MUCH. Complaining should be kept to a reasonable level and sometimes people have a right to get really hot and hire lawyers.
There are just too many people willing to do so over nothing.

As I may have mentioned, I haven't heard of this specific problem but in mass production it is hard to control every little thing and sometimes stuff like this gets by. For that all we can do is apologize and make it right. I think your dealer is striving to do that Mike.
I am confident it will work out fine.