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2015 Cadillac SRX
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Discussion Starter · #1 ·
Hi, I am also an owner of a 2015 Cadillac SRX with bad break module EBTCM part no. 20842710. I have been waiting for the parts since December and finally received a call that Cadillac does not have this part nor will be able to get it any time soon or at all. Dealer can’t locate even a used one. Their shop supervisor said that even if we find a used one, they will not be able to program it since the vin number is specific to that part and will not be able to change the vin number to my car. they have given me the option to take it out of their shop or sell/ trade it and get another vehicle. 😤 can anyone comment and confirm that their statement is true or not? It just doesn’t make sense that you have to buy another car because of brake module. Thanks. HappyTexan, may be “NOT”
 

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2015 Cadillac SRX
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Discussion Starter · #3 ·
Hi, I am also an owner of a 2015 Cadillac SRX with bad break module EBTCM part no. 20842710. I have been waiting for the parts since December and finally received a call that Cadillac does not have this part nor will be able to get it any time soon or at all. Dealer can’t locate even a used one. Their shop supervisor said that even if we find a used one, they will not be able to program it since the vin number is specific to that part and will not be able to change the vin number to my car. they have given me the option to take it out of their shop or sell/ trade it and get another vehicle. 😤 can anyone comment and confirm that their statement is true or not? It just doesn’t make sense that you have to buy another car because of brake module. Thanks. HappyTexan, may be “NOT”
Hi
Hi, I am also an owner of a 2015 Cadillac SRX with bad break module EBTCM part no. 20842710. I have been waiting for the parts since December and finally received a call that Cadillac does not have this part nor will be able to get it any time soon or at all. Dealer can’t locate even a used one. Their shop supervisor said that even if we find a used one, they will not be able to program it since the vin number is specific to that part and will not be able to change the vin number to my car. they have given me the option to take it out of their shop or sell/ trade it and get another vehicle. 😤 can anyone comment and confirm that their statement is true or not? It just doesn’t make sense that you have to buy another car because of brake module. Thanks. HappyTexan, may be “NOT”
Hi, thanks for the quick reply, dealer ordered it through Amazon, once they received the part, they said it was in 2 pieces from different parts put together and they had to return it. I have located used one myself but, dealer said they won’t be able to change the original vin on the part to my vehicle vin no. Hoping that there is a way to reprogram the used one to my vin. Any suggestions?
 

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99 ETC 13 XTS 69 Chevelle 17 Yukon
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Hi

Hi, thanks for the quick reply, dealer ordered it through Amazon, once they received the part, they said it was in 2 pieces from different parts put together and they had to return it. I have located used one myself but, dealer said they won’t be able to change the original vin on the part to my vehicle vin no. Hoping that there is a way to reprogram the used one to my vin. Any suggestions?
I would try a different dealer if a GM dealer cant get part programed to VIn I don't know who can try new dealer.
 

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2014 SRX4 Prem
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813 Posts
If this part contains no computerized electronics, it may be possible to replace the faulty part with no programming.

I had an issue when the ABS pump failed on my Volvo with a bunch of brake line connections similar to this.
Replaced the failed pump which was attached to the original computer. No programming needed.
Even it his works, you will need the dealer to bleed the brakes. Most agree that is not a DYI thing.

If you need programming
Sounds like they don't know how to do the programming.
A part fails and now sell the car because the new part has a new VIN.?
That really doesn't make sense because if you could get a new one directly it would have no VIN.
Hard to believe a part like this would even have a VIN from the factory.
Unless the dealer is saying once the part has a VIN it cannot be reprogrammed.
 

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Try Courtesy Cadillac parts in Louisville KY for the part Here Show 2 as of 03 16


ACDelco GM Original Equipment Electronic Brake Control Module with 12 Seals (Programming Required by Automotive Professional)
GM Part # 20842710
ACDelco Part # 20842710

Warranty
24 Months/Unlimited Miles Limited Warranty for Parts (plus Labor if installed by a GM dealer)

Product Specifications
Terminal GenderMale
Height5.7 in
Connector Quantity1
Width6.3 in
Terminal Quantity47
Width109.2 mm
Height109.2 mm
Length205 mm
Connector GenderFemale
Body MaterialPlastic/Metal
Brake Service GradeRegular
Programming RequiredYes
ClassificationOE
Length6.3 in
 

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I find myself in this same situation. Bought the car at auction and did not know history. Rust free and relatively low mileage. Someone has already replaced the module apparently (as there is a used one lying in the back) and there is a b3902-00 ABS code. I cant believe a car this new (to me) is junk because a used part is nor able to be reprogrammed and a new part is not and never going to be available. Is there a solution or is a class action lawsuit in order? Currently the car does start, I'm afraid of trying to put the other module in because I don't know if it is the original one, and so not want to create a no start immobilizer fault that will be fatal to the car.
Help Please!
 

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Well when you buy at an auto auction you roll the dice. This time it didn't work out. Better luck next time. BTW when I had a dealer's license I sold at auction, but never bought there. Can you part it out and get your money back?
 

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Well when you buy at an auto auction you roll the dice. This time it didn't work out. Better luck next time. BTW when I had a dealer's license I sold at auction, but never bought there. Can you part it out and get your money back?
Well, this could happen to anyone who buys a used car that has an ABS light on, one would not think it is a FATAL Flaw to the car. This error does not show up on a standard scan tool that the parts stores have. So are the original poster and everyone else who has a car with these modules that fail just screwed? Is this pretty much the same for all semi modern GM cars?
 

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Well, this could happen to anyone who buys a used car that has an ABS light on, one would not think it is a FATAL Flaw to the car. This error does not show up on a standard scan tool that the parts stores have. So are the original poster and everyone else who has a car with these modules that fail just screwed? Is this pretty much the same for all semi modern GM cars?
So, for example, on your 2012 SRX4, if a module fails in such a way that the part that the data stored on it is corrupted, or stops working and having the re builder "fix" the module, but the programming/reprogramming is not possible, No "new" modules are availiable now or maybe ever. Do you then part out your car and look for a different one?
 

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So, for example, on your 2012 SRX4, if a module fails in such a way that the part that the data stored on it is corrupted, or stops working and having the re builder "fix" the module, but the programming/reprogramming is not possible, No "new" modules are availiable now or maybe ever. Do you then part out your car and look for a different one?
Is there a better option? I sure hope that doesn't happen to me or anyone else, but the reality seems to be there is no solution. I suspect and hope somebody will step up in the aftermarket and start producing these since you could ask pretty much whatever you want for them. I also suspect the ace mechanics at my particular Caddy dealer may have a fix. Doesn't hurt that they OWN the biggest GM parts warehouse in the Midwest.
 

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I find myself in this same situation. Bought the car at auction and did not know history. Rust free and relatively low mileage. Someone has already replaced the module apparently (as there is a used one lying in the back) and there is a b3902-00 ABS code. I cant believe a car this new (to me) is junk because a used part is nor able to be reprogrammed and a new part is not and never going to be available. Is there a solution or is a class action lawsuit in order? Currently the car does start, I'm afraid of trying to put the other module in because I don't know if it is the original one, and so not want to create a no start immobilizer fault that will be fatal to the car. Help Please!
We are in the same boat seems criminal that Cadillac is offering zero options to rectify this situation. I am so frustrated and will NEVER purchase another Cadillac it’s shameful of them to do absolutely nothing! Ours has been at a Cadillac dealer since October of 2022 they said it may take 6 months to get the part. This week we were told 6 to 8 more months. They are offering NO goodwill solutions.
 

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Is this really the fault of Cadillac though? Or is it part of the world-wide microchip shortage that seems to still be plaguing us? Maybe instead of blaming Cadillac you should blame cars in general. Get a horse or bicycle and never have a car issue again. I get the frustration. It sucks when the car is messed up and you can't fix it, but it makes me laugh when people say they'll never buy a Cadillac again because it broke down on them.
 

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The problem I see is they are building new vehicles everyday instead of making sure the parts pipeline for customer vehicles are not being fulfilled. A vehicle not being able to be driven for three or more months is not acceptable.
Like Poster said it is GM problem and will be changing manufactures.
 

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HoosierCaddy, they didn't say they wouldn't buy another one because it broke down but because of the lack of parts. By law manufacturers only have to carry replacement parts for 6 or 7 years unless the law has been changed 🤔 can you imagine having to store parts for hundreds of millions of cars. Logistics would be a nightmare not to mention the cost. That is why there is an aftermarket. Doesn't seem fair when you are stuck like this but that's the world we live in.

Roy
 

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Over on the Chevy SS forum the only parts still available are the ones that are common with the Camaro and Covettes. They only made the car 4 years and then the factory closed at the last date of production in 2017. With a production of less than 13,000 vehicles, nobody cares to try and keep them supplied with parts into the future. That means body parts, trim parts and specific electronics disappear as they sell out.

Working at a dealer, I sold mine at the end of 2020. We, with 2nd gen SRX's, are in a lot better shape than they are.
 
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