I have a 2012 Cadillac SRX with 36,300 Miles, bought and serviced at dealer. They say I need a new timing chain and yes it is out of warranty. $1800.00 for repair. Called cadillac and requested they look into this, because there was a special notice sent out for years 2008-2011 with new warranty info on certain VINs on timing chain 10 years 120,000 miles. 2013-present now have a 6year 60,000 mile warranty. 2012 was left out, same motor though. Of course all they would say to include the dealer was it is out of warranty sorry. Does anyone know a better way to approach Cadillac about this problem. No offense I don't feel I should have this big of a problem so early in the engines life. Love the car but not this issue. Any suggestions. Thanks.