I just wanted to add my picture of the melted plug on the passenger side seat CCSM. Its off my sister's 2008 Escalade. Dealer said over $700 to fix. She just wrote customer assistance but we are doubtful they will acknowledge the issue. Its ashame since she was planning on purchasing a 2013 $86,000+ but may have to reconsider. We just put on new front shocks and hubs for $3,300. The car has 110,000 miles on it and has not been abused. I am hopeful that the industry will change their thinking and address a problem when it surfaces and not wait until they are forced to. I think this web site is the most valuable not only to the owners but to the manufacturer as well. At least I think it is a legetimate concern. Oh well my two cents.....By the way, one thread on this subjust had over 10,000 views on this subject.