Hello,
I have a 2008 Cadillac CTS which I purchased in 2011 with 50k miles on it from a dealer with all service history. The car now has 80k miles on it and I would like to go over all the issues i have had with it. This will include both warranty and non warranty as I believe prospective owners need a total breakdown without respect to whom incurred repair costs.
I have babied and pampered this car for the 30k miles i have owned it. The previous 50k miles appeared to be pampered as well given the service history with Cadillac. I believe the number of repairs and non maintenance items to this vehicle is totally unacceptable. Having grown up in the Detroit area, I do all i can to support the US auto industry and persuading others that myths of US made cars being low in quality is untrue. I cannot however, tell people that Cadillac/GM makes a product superior in quality to the German and Japanese imports. Again, i know and understand cars are not without their issues and complex cars have bigger repair bills but what I along with GM have invested into this car would indicate its of low quality. All of that being said, the car is very nice and is a joy to drive.
Before Ownership based on dealer service records. (0-50k miles)
1. AC compressor X2 (estimate is $1600 (800 each time)
2. Blower Motor (not sure of cost)
3. Wheel bearing. (not sure of cost)
After Ownership (50k miles and beyond)
1. Electronic steering wheel module for controlling electric tilt steering wheel. Failed had to be replaced $550.
2. Leaking Sunroof.
A. Dealer told me drains were clogged with debris. $1200
B. Leaking again-Dealer claimed same issue/fixed on own dollar. (would have been another $1200).
C. Leaking Again-Dealer claimed same issue/fixed on own dollar. (would have been another $1200).
D. Leaking Again- This time i called GM myself to intervene in the repair. Dealer discovered that sunroof seals were bad and
allowing in too much water and debris. Dealer replaced headliner and again unclogged drains and replaced seals. Cost estimate on
this (1200 for standard drain unclog+sunroof removal+seal+headliner) rough guess here is $3500.
3. Water pump replacement. $500 (left me stranded)
4. Fuel pump replacement. $1000
5. Thermostat and housing. $1000 (left me stranded)
6. Timing Chain and Tensioners (no idea of cost on this and not sure i want to know)
7. Timing Chain thrust washers (no idea of cost on this and not sure i want to know)
8. Rear door lock actuator. $300
I have a 2008 Cadillac CTS which I purchased in 2011 with 50k miles on it from a dealer with all service history. The car now has 80k miles on it and I would like to go over all the issues i have had with it. This will include both warranty and non warranty as I believe prospective owners need a total breakdown without respect to whom incurred repair costs.
I have babied and pampered this car for the 30k miles i have owned it. The previous 50k miles appeared to be pampered as well given the service history with Cadillac. I believe the number of repairs and non maintenance items to this vehicle is totally unacceptable. Having grown up in the Detroit area, I do all i can to support the US auto industry and persuading others that myths of US made cars being low in quality is untrue. I cannot however, tell people that Cadillac/GM makes a product superior in quality to the German and Japanese imports. Again, i know and understand cars are not without their issues and complex cars have bigger repair bills but what I along with GM have invested into this car would indicate its of low quality. All of that being said, the car is very nice and is a joy to drive.
Before Ownership based on dealer service records. (0-50k miles)
1. AC compressor X2 (estimate is $1600 (800 each time)
2. Blower Motor (not sure of cost)
3. Wheel bearing. (not sure of cost)
After Ownership (50k miles and beyond)
1. Electronic steering wheel module for controlling electric tilt steering wheel. Failed had to be replaced $550.
2. Leaking Sunroof.
A. Dealer told me drains were clogged with debris. $1200
B. Leaking again-Dealer claimed same issue/fixed on own dollar. (would have been another $1200).
C. Leaking Again-Dealer claimed same issue/fixed on own dollar. (would have been another $1200).
D. Leaking Again- This time i called GM myself to intervene in the repair. Dealer discovered that sunroof seals were bad and
allowing in too much water and debris. Dealer replaced headliner and again unclogged drains and replaced seals. Cost estimate on
this (1200 for standard drain unclog+sunroof removal+seal+headliner) rough guess here is $3500.
3. Water pump replacement. $500 (left me stranded)
4. Fuel pump replacement. $1000
5. Thermostat and housing. $1000 (left me stranded)
6. Timing Chain and Tensioners (no idea of cost on this and not sure i want to know)
7. Timing Chain thrust washers (no idea of cost on this and not sure i want to know)
8. Rear door lock actuator. $300