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2002.5 F55 CORSA STS, 2014 Explorer XLT FWD
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Good morning and Welcome to CF !!!

Many of our sunroofs have 4 retainer/adjustment screws for the glass panel - 2 screws in the inner side of each side rail. Those screws loosen, the glass shifts position and jams the mechanism.

That might be your problem. Set the glass to level with the front roofline, level or +0.5mm at the rear. Tighten the screws.

Otherwise, I'd guess that you're in the headliner and sunroof mechanism removal business.

Google "cadillac forums 2004 cts sunroof repair" or something close.
 
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