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1-20 of 23 Results
  1. **Cadillac User Experience (CUE)**
    I have a 2017 CT6 and use my Samsung galaxy Note S20 to connect to Andriod Auto via USB cable. Every time I either receive a text, make or receive a phone call the CUE automatically turns down my AC fan speed control. I was told that you manually turn the fan speed control up; which may work...
  2. ATS General Discussion Forum
    Is there a way to upgrade the port inside the CUE area and also the armrest port? I cannot get a response when trying the USB 3.0 thumbdrive in either ports.
  3. 2008-2013 CTS General Discussion
    I recently got a 2014 cts coupe that does NOT have the cue system and I absolutely cannot stand how retro the current head unit feels. I was wondering what my options are for upgrading it. Could I get a cue system installed? If not are there any other systems that would work?
  4. XT5 First Generation Forum - 2017+
    I don't see any "update" option under settings in my 2017 XT5...am I missing something?
  5. CT5 Forum
    My 2017 CTS displayed the artwork for each song on a USB Stick. A friend's 2019 displays the artwork also. It appears that Cadillac removed that feature on the 2020 and later. Anyone else noticed this, or maybe no one else cares about such minute issues.
  6. **Cadillac User Experience (CUE)**
    Anyone know offhand if it's possible to upgrade CUE in a 2014 ATS to v3? Have an aftermarket kit that added Android Auto -- can't even remember the brand, I wanna say it was NavTool? But, it's a little glitchy, would rather have something stock if possible... If it is, any suggestions on...
  7. ATS General Discussion Forum
    I have a couple of issues with CUE. First is that it only recognizes my USB every other time I start up the car (the USB is always in the port). I can pull the USB out and reinsert it and have CUE recognize it (some times). I have about 800 of my favourite songs on a USB. Sometimes I'm not...
  8. **Cadillac User Experience (CUE)**
    2017 CTS Had CUE replaced at dealership a couple if months ago. New CUE has locked up twice now when listening to Sirius when receiving an incoming call. Both wife and my phone are recognized by CUE with wife"s as primary. Cannot answer or reject call. Most screen options lock up. Only way I can...
  9. **Cadillac User Experience (CUE)**
    Suddenly Cue continually restarts/reboots 2016 XTS. It seemed to stop the other day. There is not a rhythm to it. It might be one minute then every 5 minutes. Radio and USB Android auto continue to work. It seems to be the same behavior as when the car is started. stops removed and USB devices...
  10. Escalade, EXT and ESV Forum - 1999-2006
    Hi everyone im new here and need answers? Please help! So I bought a pre-owned escalade(2006) Saturday 10/09/2021 afternoon and everything was fine until today 10/11/2021 I noticed that my cue goes on and off while listening to music then the screen goes black for 8-10 seconds then comes...
  11. ATS General Discussion Forum
    My 2015 ATS 2.0T Cue screen cracked and striated on both sides the first time I left it outside on a hot day. There is no recall and after I researched, it has happened to every type of Cadillac from 2012- 2018. Cadillac Corporate told me they know the part is flawed but they need complaints...
  12. ATS General Discussion Forum
    The other day I lost my CUE display and Steering wheel lit buttons? I can get the air to run at least. I have the premium extended warranty. Anyone ever experience this? Thanks, Monti
  13. XT4 1st Generation Forum - 2019+
    Hi! Ive had my car 3months and (long story short) my Spotify app (or any app for that matter) won’t download to the Cadillac console “infotainment” system. I can’t get ahold of ANYONE through OnStar, Cadillac or the dealer to help me trouble shoot. I’m connected through the blue tooth, the cars...
  14. XT5 First Generation Forum - 2017+
    Hi My HMI is down, not working anymore, i need to replace it ...but can t find it , don t know where is located, and can t find online too Please if anyone know, let me where is it located in the car, like that i ll be able to change it Best regards Thanks s
  15. ATS General Discussion Forum
    I have a 2016 ATS and my CUE keeps powering off and coming back on randomly. I do the open door reset trick constantly, but that doesn't effect it. Sometimes the system works perfectly and other times it just keeps shutting off and coming back on. Has anyone else had this issue and if so, how...
  16. 2008-2013 CTS General Discussion
    I have a 2013 CTS without the navigation touch screen. I was wondering if I could replace the original stereo with the factory cue radio. Have been thinking about the Phoenix Tesla style as well. Has anyone used this radio? Thanks for the help. I am a new Cadillac owner. I just bought my 2013...
  17. XTS Forum- 2013-2019 Including XTS V-Sport
    I bought my 2015 last year in the 60K mile range, after owning for 3 months the airbag harness needed replacing, then the dealership had my car for a 3 weeks because the GM strike was going on and I was told they couldn't get any parts in. After my car sat there for 3 weeks they said I needed a...
  18. **Cadillac User Experience (CUE)**
    Over the last few months, I have had many customers with the famous black display issue. Of course, this cannot be resolved by replacing the touch screen digitizer with a gel-free screen. The display recieves a signal via LVDS cable from the HMI module under the dash. I find that many times...
  19. 404 Parts
    We are happy to be part of your community! 404Parts.com specializes in late model GM and Mopar product. Our Niche however, out of all the makes we provide parts for has always been Cadillac! It was not on purpose, it's just our specialty! OK, we may favor Cadillac a bit on a personal level...
  20. SRX 2nd Generation Forum - 2010-2016
    Newbie here! I have a 2013 SRX and the DVD player no longer works. The monitors in the back do not turn on and when I press the "video" button on the home screen nothing happens. I have no issues inserting or ejecting discs, but nothing happens. Any advice would be great. Thanks!
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