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  1. Escalade and ESV Forum - 2015-2020
    I am currently experiencing the dreaded black screen with the cue system in my 2015 Escalade. The sounds is working fine as my radio, sirius XM, bluetooth etc all seems to be working correctly, however, the screen is completely black. I've read that others who have experienced this can still see...
  2. 2014-2019 CTS General Discussion
    After reading all of the recommendations from this terrific forum, I decided to take a chance on the Cuescreens replacement, (under $200) rather than the full replacement ($1300). I couldn't be happier with the result! They provide videos to help with the install, and once completed, it...
  3. ATS General Discussion Forum
    So my cue screen recently stopped working on my '13 ATS. Not the actual screen itself but the touchscreen aspect has gone out. Has anyone replaced this before? I know its a common issue with the cue screens but is there an option to just replace the screen/touch aspect without replacing the...
  4. ATS General Discussion Forum
    My 2015 ATS 2.0T Cue screen cracked and striated on both sides the first time I left it outside on a hot day. There is no recall and after I researched, it has happened to every type of Cadillac from 2012- 2018. Cadillac Corporate told me they know the part is flawed but they need complaints...
  5. XT5 First Generation Forum - 2017+
    So I have a 2017 xt5 it's got the cue system but does not have the hidden compartment under the cue. So next to the screen there are 2 buttons behind the black glass/plastic next to the cue screen. On the right is the hazard light button on the left is the parking assist button. Now when I got...
  6. XTS Forum- 2013-2019 Including XTS V-Sport
    Good morning, my girlfriends father has a 2013 Cadillac XTS4. And a couple days ago the screen became unresponsive to the touch. The buttons on the steering wheel work and everything like that. its just unresponsive to the touch. Im the one that is going to be replacing the screen if resetting...
  7. Escalade and ESV Forum - 2015-2020
    Need help! is this normal? The interior cluster/panel and mid console cue key lights stays on even after 20 mins after locking the car? I discovered this issue today
  8. ATS General Discussion Forum
    I found a stereo shop in Durham called The Sound Center. at 4421 Durham Chapel Hill Blvd, Durham NC (919) 489-3300. They replaced my Cadillac ATS Cue screen for $275.00 including screen, labor and taxes. Job done in an hour. came with a $20 car wash too.
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