I have been a faithful Cadillac owner (myself and my wife longtime cadillac owners) for a very long time up until now.
Just recently I tried to trade in my 2009 Escalade ESV for a 2015 certified used Escalade ESV. When the dealer ran the
carfax on my trade in, it showed that the 2009 I purchased 5 years ago was in a serious accident with airbag deployment
and structural damage. I was never informed about this when I purchased this 2009 Escalade 5 years ago, and I probably
would NOT have purchased this if I knew about this.
This accident was reported to Carfax 13 MONTHS after the accident happened. During this 13 months this Escalade was listed
for sale at Brogan Cadillac in Totowa, NJ and purchased by me a short time later. Even that little "Carfox" character is shown on
the accident notification saying "This car may not be safe anymore and needs to be inspected by a trained professional"
When I notified Brogan Cadillac that they sold me a car that was in a major accident, they said that the cafax was clean when they
obtained the car and that its not their problem.
So long story short, I am scammed out $5,000. The dealer I tried to trade in this 2009 Escalade for a 2015 Escalade they had for
sale told me that they can not give me the KBB trade in value because of this serious accident and only gave me $7k for my trade
instead of $12k that KBB said my trade in was worth. I understand the dealers claim about the lower value because of this.
Because of this myself and my wife will NEVER purchase another car from Cadillac ever again. My wifes lease on her XT5 is up
in about 15 months and we will never go back to a cadillac ever again.
Just recently I tried to trade in my 2009 Escalade ESV for a 2015 certified used Escalade ESV. When the dealer ran the
carfax on my trade in, it showed that the 2009 I purchased 5 years ago was in a serious accident with airbag deployment
and structural damage. I was never informed about this when I purchased this 2009 Escalade 5 years ago, and I probably
would NOT have purchased this if I knew about this.
This accident was reported to Carfax 13 MONTHS after the accident happened. During this 13 months this Escalade was listed
for sale at Brogan Cadillac in Totowa, NJ and purchased by me a short time later. Even that little "Carfox" character is shown on
the accident notification saying "This car may not be safe anymore and needs to be inspected by a trained professional"
When I notified Brogan Cadillac that they sold me a car that was in a major accident, they said that the cafax was clean when they
obtained the car and that its not their problem.
So long story short, I am scammed out $5,000. The dealer I tried to trade in this 2009 Escalade for a 2015 Escalade they had for
sale told me that they can not give me the KBB trade in value because of this serious accident and only gave me $7k for my trade
instead of $12k that KBB said my trade in was worth. I understand the dealers claim about the lower value because of this.
Because of this myself and my wife will NEVER purchase another car from Cadillac ever again. My wifes lease on her XT5 is up
in about 15 months and we will never go back to a cadillac ever again.