07 STS 3.6 timing chain extended coverage
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V6: 3.0, 3.2 LA3, 3.6 LY7, 3.6 DI LLT Discussion, 07 STS 3.6 timing chain extended coverage in Cadillac Engine Technical Discussion; I recently purchased an 07 sts 3.6 v6 with 51,000 miles. Is it true that Cadillac covers timing chain failures ...
  1. #1
    imabaddman is offline Cadillac Owners Member
    Automobile(s): 07 STS
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    07 STS 3.6 timing chain extended coverage

    I recently purchased an 07 sts 3.6 v6 with 51,000 miles. Is it true that Cadillac covers timing chain failures on 07 models for 10 years? If so do you go by date of manufacture or are you covered until 12-31-17? How do go about using this coverage if you have a problem? Thanks you for any info and anyone's advice who has used this coverage.

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 07 timining chain extended coverage

    Quote Originally Posted by imabaddman View Post
    I recently purchased an 07 sts 3.6 v6 with 51,000 miles. Is it true that Cadillac covers timing chain failures on 07 models for 10 years? If so do you go by date of manufacture or are you covered until 12-31-17? How do go about using this coverage if you have a problem? Thanks you for any info and anyone's advice who has used this coverage.
    Hello imabaddman,

    Congratulations on your new vehicle purchase! Are you currently experiencing an issue with your timing chain? I would be happy to look into your situation if you are currently experiencing an issue with your timing chain on your STS. Could you provide me with your name, contact info, VIN and mileage in a private message please? If you are unable to private message me, you can also reach out to me at socialmedia@gm.com. When you send your email, please be sure to include “ATTN GREG” in the subject line so that it gets delivered straight to me. Thank you very much for your time.

    Gregory W.
    Cadillac Customer Care

  4. #3
    imabaddman is offline Cadillac Owners Member
    Automobile(s): 07 STS
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    Re: 07 timining chain extended coverage

    I am not having any problems at this time. Just want to know if anything happens in the future.

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 07 timining chain extended coverage

    Quote Originally Posted by imabaddman View Post
    I am not having any problems at this time. Just want to know if anything happens in the future.
    Hello imabaddman,

    Good news that your vehicle is not experiencing any current issues. I hope you are enjoying your Cadillac so far! Like Gregory stated, you can contact us to further discuss any concerns or questions you may have.

    Sincerely,

    Laura M.
    Cadillac Customer Care

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