Sometimes it takes awhile to realize the seats are too firm...so stop criticizing people for bringing it up.
My wife objected to seats from get-go. Solved her problem with a seat cushion covering both back & bottom. Mine took a couple long trips (it is fine for short in town stuff). I solved mine with a $37 cushion I use for road trips. Attachment 98159
I have the cooled seats; cushion padding is too thin.