Does anyone know if this module is available from anywhere other than nordstroms at that price?
I think there was a great deal of resistance from the entity of OnStar at first on this. I do belive that they wanted people to use their hands free calling feature rather than provide them with an on board system that doesn't require use of the OnStar system at all. I think consumer demand actually pushed this over the top.
If that is true it seems ironic that they would integrate it into the OnStar unit.
With all the laws popping up for a hands free requirement it should almost be a standard feature.
I rarely make calls in the car. Mostly just answering calls from my wife who is looking for status updates on my home arrival time I only got used to handsfree in the car because of my years driving stick shift. Remember bag phones? That was my first handsfree. It was built right into the handset.
not to cause a bump, but Gramzter, please let us know the outcome of getting it programmed at the dealership and talking to Onstar, as I will not consider trying this until you've confirmed that is working. Thanks!
Well I just got a call from the dealership. They use an outside company for handling GM electronics components.
Even though this was a non-warranty issue, they are very "by-the-book" and were not willing to program the module for me because of the engineering bulletins released by GM advising techs not to do so.
I wish they would have at least tried. Heck, even if the module became damaged in the process, it would have only cost me $65 in the long-run.
Anyways, so I have a few options:
Oh well. This definitely is a YMMV situation. Csalmon mentioned he had sucess, so it most-likely depends on the relationship you have with your dealership.
- Leave it as-is.... enjoy the bluetooth; and forget about onstar right now
- Call up onstar and see if they can do the programming from their end (more hoops to go through)
- Try to find another automotive repair shop in town that has a TECH2 and TIS2WEB subscription. I have the bulletin, just need someone with the tools and willingness to do so.
EDIT: Some good news, however is the quirk related to the "stabilitrack off" message was NOT caused the the OnStar module, but a faulty battery. My battery died last thursday due to the cold weather and the same messages came up "stabilitrack off", "traction control off", "low battery".
Last edited by gm85; 01-06-10 at 12:44 PM.
This is not a bad solution for people that are just looking to add bluetooth. The third party equipment pretty much are the same concept remove the onstar module as well.
Thanks for the updates...
I'm still going to keep at it though. I picked up the car about an hour ago and spoke to the service representative.
He mentioned that the technician WANTED to do it, but that GM has placed a restriction on the "software update" that reprograms the module.
(Now if I'm not mistaken, GM has placed restrictions on the OnStar HARDWARE module..... which I already have installed in the car).
Reconfiguring the module involves using the "VCIM-Vehicle Communication Interface Module Setup" and "ONSA-OnStar Activation" options using the TIS2WEB Service Programming System.
Now I'm not a tech, but I guess if the system is able to detect the module, it should be able to program it.
I would probably try another dealer. It's the same process they would need to follow if they took a brand new module off the shelf and put it in your car.
Seems like it would cause more grief for for everyone by not doing the setup and linking it to your vehicle. Possible future warranty problems, possible liability issues related to the module having a different vin, lost onstar revenue because it excludes you from being able to subscribe. The setup only took a few minutes, you would think they would want the hour of labor they will probably charge for it.
i am still trying to find an onstar 8.1 anyone know of any places that have it in stock?
Could you post the bulletin or if you have the procedure to do the Onstar module setup? I have a Tech2 and Tisweb subscription coming to my house in May (Uncle's bringing it to the wedding) and am going to set it up.
I may end up reverting to having my uncle order it and bring it as well, however it's like $219 from his end. I was hoping to find it cheaper.
Lastly, what (if any) problems have you had since installing it, how long did they last and are all the quirks gone? I ordered the cigblue BT with the lockpick ultimate and hate it. Over the last two weeks I have found myself just disconnecting the BT and using my earpiece. I am considering the BlueStar (CoStar) module, but enjoy having OnStar so far. Thanks
I think I found you on another forum...
I'm guessing you are jw38?
I am going on about a month of service now and have had zero problems with this. My onstar works perfectly when I use the blue button and my online vehicle diagnostics are good and 100% accurate to my vehicle. Of course, bluetooth works perfectly too.
I must again stress that if you think about doing this, think it all through and talk to the dealer about it first to make sure they will help! It will not work properly without doing the dealer program and onstar activation when you are done. If one dealer won't do it, try another. You are setting yourself up for future issues if you do not complete the two programming steps to complete the setup.
The Tech 2 has a special function under the VCIM menu under body called "OnStar setup".
This will apply to most years but not all.
If the "setup" is done with a scan tool it will remove the option configuration error code and turn the light green.
The TIS2WEB procedure is only required as an automated activation procedure.
You CAN press the blue OnStar button after the setup is complete and have an advisor configure it manually, the TIS2WEB activation is kind of an option.
(I didn't tell you that )
As a PS... the call might go through to the OnStar Dealer center... there is where you might hit the wall.
If the unit was previously active it might just go to the OnStar call center and you'll get a regular advisor.
At any rate, they still might not help you... I just wanted to clarify the TIS issue.
As another PS, if your relative gives you access to TIS, then he might likely be giving you a log in to gmglobalconnect.
If that is the case, be aware that password changes are forced every 90 days, if someone else is using that login you'll lock their account if you try to use it after a password change. Also if they are using the same account and you log in to do programming using TIS, you might just knock them off the server in the middle of a job and cause some serious issues.... just something to remember.
I think there are other ways to access TIS, but I don't know them.