Chris at Rippy Cadillac
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  • 2 Post By CadillacLuke24
  • 2 Post By RippyPartsDept
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  • 5 Post By SC2150
  • 1 Post By RippyPartsDept
Rippy Cadillac Discussion, Chris at Rippy Cadillac in Authorized Cadillac Vendors; Just ordered an oil level sensor from Rippy Cadillac, and I dealt exclusively with Chris Heath.... and I have received ...
  1. #1
    CadillacLuke24's Avatar
    CadillacLuke24 is offline Cadillac Owners Connoisseur
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    Chris at Rippy Cadillac

    Just ordered an oil level sensor from Rippy Cadillac, and I dealt exclusively with Chris Heath....

    and I have received the best customer service EVER. Chris is very polite, very helpful, and he takes his time to make sure that everything is done right and to your liking. If you need anything for your Cadillac you need to talk to Rippy first. Thank you Chris. I hope to do business with you guys in the future!!
    daveyhouse and daveyhouse like this.

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  3. #2
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Thanks for the kind words. FYI we didn't make the UPS cutoff today. It will go tomorrow.

    Thanks again for your business.
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members discounts on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  4. #3
    CadillacLuke24's Avatar
    CadillacLuke24 is offline Cadillac Owners Connoisseur
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    Re: Chris at Rippy Cadillac

    My sensor showed up today. Going to install it tomorrow, but I have to compliment you guys on the packing. The part box was nice and snug inside the shipping container, and inside the part box my sensor was quadruple wrapped with bubble wrap. That thing could have survived a nuclear blast!

    Thank you Chris! I really appreciate it

  5. #4
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Chris at Rippy Cadillac

    we try

    thanks for the business

    let me know if there's anything i can do
    (relating to this or anything else)

    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members discounts on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  6. #5
    CadillacLuke24's Avatar
    CadillacLuke24 is offline Cadillac Owners Connoisseur
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    Re: Chris at Rippy Cadillac

    No, no, you SUCCEED!

    Installed the part yesterday, tested it today, good as new Thanks again Chris. I am well pleased with how everything was handled.

  7. #6
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Chris at Rippy Cadillac

    sweet
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members discounts on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  8. #7
    SC2150's Avatar
    SC2150 is offline Cadillac Owners Connoisseur
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    Re: Chris at Rippy Cadillac

    And THATS why all should paronize the GOOD dealers and stay clear of the crappy ones that could care less.
    RX Performance Products/RevXtreme.com 941-721-1826

  9. #8
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
    Automobile(s): 1999 DeVille "Bianca" (white/blue, VIN-Y, 160k)
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    Re: Chris at Rippy Cadillac

    yeah, sometimes it's pretty frustrating having to combat the negative stereotype that dealers often get
    Cadillacman916 likes this.
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership - family owned and operated in Wilmington, NC since 1946
    We offer all forum members discounts on parts and freight - e: parts@rippyautomotive.com ph: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  10. #9
    daveyhouse is offline Cadillac Owners Fanatic
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    Re: Chris at Rippy Cadillac

    Quote Originally Posted by CadillacLuke24 View Post

    I have received the best customer service EVER. Chris is very polite, very helpful, and he takes his time to make sure that everything is done right and to your liking. If you need anything for your Cadillac you need to talk to Rippy first. Thank you Chris. I hope to do business with you guys in the future!!
    ^^^ Ditto !!! ^^^

    I also have the same thoughts for Tim Carroll, a very helpful man

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