no worries on the delay ... it's your car and your repair
so the good news is that I can save you money on these if you decide to stick with OEM parts
the bad news is that it's still going to cost quite a bit
and the even worse news is that the drivers front has been discontinued
BUT all is not lost... there is still stock out there in the dealer network
in order to get you one of these i'll have to buy it from another dealer who still has one left in stock
and it will be non-returnable so you'll want to make sure you want them for sure before you decide to call in and pay
(the other three will be returnable but with the standard 35% re-stocking fee that GM charges)
LH FRT Strut
$588.00 (price may vary a bit depending on the exact price that we get from the dealer that we get it from)
RH FRT Strut
without the discount they would cost about $955 each
if my car is taken to a dealer and tehy charge 125 for a diagnosis, then they repair the problem they found and charge me 600 dollars total....
and after all that i pick my car up and the problem is still there...then what happens?
the 125 i pay is supposed to b to find the exact problem right? if the problem still persists then they need to fix it right? this particular case isnt about the suspension btw. it was a chk engine light and a lean code. i told them to fix it they gave me a quote. now when i go pick it up, and check it with my scanner, and see that its still running lean in the same bank but doesnt show n e codes, can i tell them im not paying untill its not running lean n e more? so fix it?
it's kind of a tough call in those situations ... the best thing to do is to talk with the service manager about your concerns
they probably aren't going to do anything and say that the light is off so the sensor is operating correctly
but having that conversation will at least get you down as not being "completely satisfied" with their work
in fact that's a good way to start off that conversation ...
[QUOTE]"nice to meet you mr svc mgr, i just wanted to let you know that i was glad that you could get the check engine light to stay off but i'm not completely satisfied since it is still running lean... i'm afraid that in the near future i'll be back here with that light on again. i just wanted to talk to you to let you know that and see if there might be another way for you guys to make this right. I really want to be completely satisfied and you're so close but i just can't feel that way right now."[/QUOTE]
i just got back from them. and yes....when i checked it it was still lean. and i told them that it was the reason i brought it in and its not fair that its not fixed yet. im not gonna pay this astronomical ammount. sadly that particular service manager wasnt tehre he just left. so i talked to another one. and that one said..."well they didnt fix it right, so go back and get that rental car again and "hugo" (srvs manager) will have to deduct it from ur bill again.
just for posterity i figured i'd link to your thread regarding this issue