Corvette-Cadillac Europe
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 2 of 2
Open Letters to Cadillac Corporate Discussion, Corvette-Cadillac Europe in Item Specific Cadillac Discussion; When I initially researched the idea of bringing the Z over to Italy, I somehow managed to work my way ...
  1. #1
    Loadtoad's Avatar
    Loadtoad is offline Cadillac Owners Fanatic
    Join Date
    Jun 2005
    Location
    Italy
    Age
    43
    Posts
    101

    Corvette-Cadillac Europe

    When I initially researched the idea of bringing the Z over to Italy, I somehow managed to work my way up to Manager in the Corperate Office - Neatherlands. Anyways, this guy walked me though the warranty options along with various related questions and always replied within 24 hours.

    As most know, I ended up selling the Z and buying the V and this guy verified my 4 year bumper-to-bumper warranty transfer over here and set me up with my local dealer info along with my 24/7 road side assistance phone # for all of Europe. Then yesterday, some 2 months after my last contact, I get a e-mail from him just saying hi and hoping things are getting settled in.

    Why can't GM Corperate USA be this interactive with it's high end customers? I swear it's a difference of night and day!

    I really hope the cronies back in Detroit somehow get to read this. The way this man has performed is what generates customer loyalty! You definately need to get the Europeans in the Neatherlands Office to train you clowns on what customer service is supposed to be about.

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    70eldo's Avatar
    70eldo is offline Cadillac Owners Connoisseur
    Automobile(s): 1970 Eldorado.
    Join Date
    Sep 2005
    Location
    Dutchman in Germany
    Age
    39
    Posts
    3,868

    Re: Corvette-Cadillac Europe

    It's a hughe difference that in Europe only a handfull of (new generation) Cadillacs are sold. The setup of the European Cadillac Dealership is all new, as before the dealership of Cadillac and Chevrolet went through the Opel dealer.

    Being it such a small market in Europe makes it easy to almost know all the Cadillac owners in Europe practically personally. I really like the service now, as you can also contact Cadillac Europe almost personally for any issues. You cannot compare that with USA...

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting