What Good Is A Warrantee If The Dealer Has No Parts?
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Open Letters to Cadillac Corporate Discussion, What Good Is A Warrantee If The Dealer Has No Parts? in Item Specific Cadillac Discussion; Also, what good is a Certified Cadillac if the dealer, Arnold Palmer, does not do the inspection and fix the ...
  1. #1
    Blown & Injected is offline Cadillac Owners Member
    Automobile(s): 06 DTS Performance
    Join Date
    Dec 2008
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    What Good Is A Warrantee If The Dealer Has No Parts?

    Also, what good is a Certified Cadillac if the dealer, Arnold Palmer, does not do the inspection and fix the problems?

    Breaks are bad, it has been months waiting for parts, and has been to Capitol Cadillac two times and it is still not fixed.

    Then I call Cadillac warranty and owner assistance . They told me to keep driving the car with defective brakes until the dealer gets the parts. Was also told that Cadillac will not honor the warrantee if I take the car to a place that has the parts if it is not a dealer...but the dealer has no parts.

    This is how one can make the best cars and still produce customers that run away from GM

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  3. #2
    CaptainFishpond's Avatar
    CaptainFishpond is offline Banned
    Automobile(s): 99 DeVille (Grace Slick)
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    Re: What Good Is A Warrantee If The Dealer Has No Parts?

    Yeah, wow that sounds like a total nightmare.

    Just hope the breaks don't fail on you.

  4. #3
    inurok's Avatar
    inurok is offline Cadillac Owners Enthusiast
    Automobile(s): Cadillac STS-V Black/Black
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    long island
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    Re: What Good Is A Warrantee If The Dealer Has No Parts?

    Wow months for a part for an American car? BMW ordered parts form my car that came from Germany much much quicker than that.

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