Northstar Engines and System Technical Discussion Discussion, Major problems at 80K miles. Is this normal? in Cadillac Engine Technical Discussion; My 99 Deville with 82K miles started experiencing a horrible hesitation this morning on my way to work, so I ...
My 99 Deville with 82K miles started experiencing a horrible hesitation this morning on my way to work, so I dropped it at the dealership. I'm still in shock from what they told me. Here's the list of what it "NEEDS":
Diagnostic, Plugs and Wires - $607
Fuel Induction Service - $150
Replace Torque converter, TCC solenoid, Drive sprocket support seal - $1695
Park/Neutral switch, Fluid pressure Switch - $455
Trans Flush - $160
Replace Crank sensors, reprogram pcm - $419
Reseal Lower Crankcase - $2269
Brake Flush - $120
Power Steering fluid flush - $100
I know about the Crankcase oil leak and I've already opened a case with Cadillace Customer Service. But it seems like there is a lot of stuff failing that shouldn't at 80k miles. Any input/advice is well appreciated.
I'm trippin on the drive sprocket support seal...wtf? I may be a little thick sometimes but how the hell can you tell the seals bad till you take the trans apart?
Replace the crank sensors for $419???? What if the engine is already out, supposedly to do the LCC seal...Jeezis!
I'd have 2 words for the guy...and they wouldn't be Merry Christmas!
That's so far off the charts that Stephen Hawking couldn't find it. Probably sounds like it would be cheaper and better to just buy a new car, huh? Exactly what they want you to think. No, those problems are not normal and yes, they've got about 6 guys doing their damndest to bend you over the toolbox. Run away from that place as fast as you can and don't look back.
So I've slammed them, now it's your turn. Have you maintained the car the way it is supposed to be maintained?
My dealership does the same thing... take it in for a recall and you get a list for more $$$ than the car's worth...
And, by the way, when you get the recall for a s/s fuel rail (unless your car has it now) don't let them touch it - go with the old unit until you burn it up. I've been fighting what they did for a couple of months... bottom line, buy it with about 20K and trade it in within two years, or before 50K. Find a way to write these miles off and get a new ride in 24 months!
Be very careful how much $$$ you pour into this car - the resale value drops very quickly - better to pay the maint. cost up front and get rid of it sooner than later. Just my experience, your mileage may vary.
Let me add a little more info. It was late when I posted the original, and needless to say, it was not a good day. The service engine light did come on when it started the hesitation. They did a "21 point diagnostic inspection" and that is how they turned all this up.
I also knew about the oil leak, and knew what the problem was going to be and already had a case open with cadillac on that. Cadillac customer service and another dealer both claim it's not a known problem and they've never seen it before.
How would I get the diagnostic codes? Is there an easy way?
Seems to me, I should just buy the plugs and plug wires, and just go do that myself and go from there, most likely to another dealer.
I would definitely find another dealer. If your car is hesitating while driving, and the dealer tells you you need to flush out the brake fluid, there's definitely something wrong with them. Before you completely write them off however, go back in there, wehn there are lots of other customers around, and see if you can get them to openly explain why a brake fluid flush is needed to fix and engine hesitation problem. I'm sure this little conversation will get the attention of other customers there. This dealer must think your are total idiot, if they expect you to believe this crap. I mean, flushing the power steering fluid...why? It has absolutely nothing to do with the engine, except the P/S switch, which can be used to control idle....whcih is not when the problem happens anyway. I would suggest just doing the plugs and wires yourself. With the right tools, it's actually not to hard, and can be done within aout 2 1/2 hours. Also, just for future reference, I would suggest getting a factory service manual also. Good Luck with your car.
Not sure if it's the same on your Deville but on my Seville you hold down the off and warmer buttons on your climate control for about 2 seconds and you'll see your message center go into a diagnostic mode. Have a piece of paper and pen ready and write down the codes as they show up. The codes will be something like PO36, PO61, SO43 and so on.
Once you have all the codes post the results here and some of these other fellas will help you out with the specifics of those codes.
If I'm not mistaken this is what the codes are telling you,
PO300 Engine misfire detected
PO741 TCC system stuck off
PO1527 Transmission range to pressure switch correlation
PO1599 Engine stall or near stall
If I'm not mistaken the TCC system is your torque converter clutch.
I would suspect there are some other P codes that the dealer didn't mention or write down, the code or codes that will help identify why the engine misfired.
I hope this is accurate information that I've given you and hope it helps.
I believe you can take car of your engine misfire problem for a lot less than quoted by the dealer but that TCC code could be a much more serious problem. I don't know that to be fact because there could be some sensor or solenoid that may be the problem. One of the resident experts will help you out much more than myself. I just happened to be here at the moment and had the time to at least help out a little.
Good luck, you'll get a lot of help here and you can trust the opinions that you receive, bbob has helped myself and was spot on with all of his comments/thoughts.
Being a somewhat intelligent individual, I just chaulked the brake flush, ps flush, etc... to routine maintenance that they were telling me I should have done. I really don't care about that at this point. The total of that work amounts to about $500 and the other stuff is somewhere in the ballpark of $5500. The latter is the work they claim needs done asap. It will save a chunk of money to have the torque converter and the oil leak taken care of at the same time (about 11 hours of labor savings). I have spoken to Cadillac who is issuing me a Owner Loyalty certificate to get $ off any new GM purchase or lease on top of any incentives they have going on. Cadillac customer support has also spoken to the dealership and the dealership is willing to work with me. I'm currently waiting for an email with prices on what actually needs done and what kind of deal they can cut me.