I have been doing business with jake for over 3 years now. But on Saturday night he went beyond what most business owners would do. I was in a bind with a customers 97 deville from North Carolina. So I couldn't find a dampner bolt and the one I had stretched. So at 7 pm Saturday night I got ahold of jake he was in Ontario Canada. We met at 10 pm in Niagara falls Ontario Canada. So I got the bolt and valve cover gaskets ( felpro had two right hand sides and no left). Also picked up my parts for another job coming in next week end. This young man is a very good person also got to meet his parents. Really happy I am doing business with this person. Thumbs up Jake!!!!