CUE and iPod Classic problem
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Cadillac XTS Forum Discussion, CUE and iPod Classic problem in Current Cadillac Vehicle Discussion; I hope someone here can help me with this. I'm using an iPod Classic, updated with latest firmware (2.1). Whenever ...
  1. #1
    XTS Owner is offline Cadillac Owners Member
    Automobile(s): 2013 XTS
    Join Date
    Apr 2014
    Posts
    2

    CUE and iPod Classic problem

    I hope someone here can help me with this. I'm using an iPod Classic, updated with latest firmware (2.1). Whenever I start my car, the playback defaults to shuffle, e.g. after completing the current song, it skips to another random one. The shuffle setting is turned off on CUE and off on my iPod.

    When I pick an artist and album it'll play through the album correctly, but only until the next time I unlock and start my car. Moreover, even if I browse with CUE, there's no "Now Playing" selection to re-pick the album without starting from scratch.

    Thanks in advance for any help.

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
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    11,282

    Re: CUE and iPod Classic problem

    Quote Originally Posted by XTS Owner View Post
    I hope someone here can help me with this. I'm using an iPod Classic, updated with latest firmware (2.1). Whenever I start my car, the playback defaults to shuffle, e.g. after completing the current song, it skips to another random one. The shuffle setting is turned off on CUE and off on my iPod.

    When I pick an artist and album it'll play through the album correctly, but only until the next time I unlock and start my car. Moreover, even if I browse with CUE, there's no "Now Playing" selection to re-pick the album without starting from scratch.

    Thanks in advance for any help.
    Hi XTS Owner,

    I am sorry for the difficulties you are experiencing with your CUE and I can understand how that must be frustrating. If you can PM me your VIN, mileage, dealership, and contact information, I would be able to open a case file and reach out to my internal resources on your behalf.

    Have a great night,

    Austin J.
    Cadillac Customer Care

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