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Thread: Headrest Speaker

  1. #1
    WAR_GA is offline Cadillac Owners Member
    Automobile(s): 2013 XTS
    Join Date
    Jul 2012
    Age
    60
    Posts
    5

    Headrest Speaker

    My headrest speaker on the driver's side has been replaced as part of a recall and then replaced again after the buzzing sound did not go away. This has occurred during the past year. The speaker still sounds worse than ever, particularly when listening to talk radio.

    Does anyone else have this same problem? Do you think the dealer really replaced the speaker? I'm thinking about having the dealer just disconnect it . . .


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  3. #2
    Join Date
    Mar 2010
    Location
    Detroit, USA
    Posts
    12,711

    Re: Headrest Speaker

    Quote Originally Posted by WAR_GA View Post
    My headrest speaker on the driver's side has been replaced as part of a recall and then replaced again after the buzzing sound did not go away. This has occurred during the past year. The speaker still sounds worse than ever, particularly when listening to talk radio.

    Does anyone else have this same problem? Do you think the dealer really replaced the speaker? I'm thinking about having the dealer just disconnect it . . .
    Hello WAR_GA,

    I am sorry to hear about the buzzing you are experiencing in your headrest speaker and I can see how that would be aggravating. I would be happy to reach out to your dealership to discuss this problem and possible solutions on your behalf. If you would like me to do so, please PM me your VIN, mileage, dealership, and contact information.

    Have a great day,

    Austin J.
    Cadillac Customer Care

  4. #3
    WAR_GA is offline Cadillac Owners Member
    Automobile(s): 2013 XTS
    Join Date
    Jul 2012
    Age
    60
    Posts
    5

    Re: Headrest Speaker

    Thank you Austin for your concern. I have sent you a PM.


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