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Thread: XTS High Frequency Noise From Electronic Instrument Panel

  1. #1
    BobSueWausau is offline Cadillac Owners Member
    Automobile(s): XTS
    Join Date
    Feb 2014
    Posts
    1

    XTS High Frequency Noise From Electronic Instrument Panel

    Our 2013 XTS premium has constant noise from the electronic dash. We have been told by dealership service department that this is normal. The sales consultant can barely hear the noise. Is this a problem for anyone else?


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  3. #2
    Join Date
    Mar 2010
    Location
    Detroit, USA
    Posts
    12,711

    Re: XTS High Frequency Noise From Electronic Instrument Panel

    Quote Originally Posted by BobSueWausau View Post
    Our 2013 XTS premium has constant noise from the electronic dash. We have been told by dealership service department that this is normal. The sales consultant can barely hear the noise. Is this a problem for anyone else?
    Hello BobSueWausau,

    I am sorry to hear that you are noticing a constant noise emanating from your electronic dash. I would be more than happy to reach out to the dealership to speak with them further regarding this concern. Could you please private message me your name, contact info, VIN, mileage, and dealership that you have been working with? If you are concerned about the dealership’s response, I can also set you up with an appointment at another Cadillac dealership for a second opinion if you would like. Please let me know if this is something that you would like me to do. I hope to hear from you soon.

    Gregory W.
    Cadillac Customer Care


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