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Thread: Volume Loss

  1. #1
    Join Date
    Aug 2012
    Posts
    33

    Volume Loss

    Recent problems(2013 XTS) with phone and radio volumes. Have had to increase by 100% and no I do not have a hearing problem or need a battery for a hearing aid. Anyone else experience this.


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  3. #2
    dreiloft's Avatar
    dreiloft is offline Cadillac Owners Fanatic
    Automobile(s): 2014 XTS, 2012 Coupe traded, 2010 CTS 4 Dr traded
    Join Date
    Feb 2012
    Location
    Doral, Fl
    Posts
    325
    Quote Originally Posted by stlxts
    Recent problems(2013 XTS) with phone and radio volumes. Have had to increase by 100% and no I do not have a hearing problem or need a battery for a hearing aid. Anyone else experience this.
    I have a 2014 XTS with hearing aids at age 53, and my volume when traveling at 75mph is around 24.

  4. #3
    Join Date
    Mar 2010
    Location
    Detroit, USA
    Posts
    12,710

    Re: Volume Loss

    Quote Originally Posted by stlxts View Post
    Recent problems(2013 XTS) with phone and radio volumes. Have had to increase by 100% and no I do not have a hearing problem or need a battery for a hearing aid. Anyone else experience this.
    Hello stlxts,

    I apologize you are experiencing a concern with the volume in your vehicle while using your phone and radio. Have you brought this to the attention of your dealer yet? If you would like to bring your vehicle in for a diagnosis at your dealer, I am more than happy to assist you throughout that process. Please send me a private message with your full contact information and VIN so we can further discuss your situation.

    Sincerely,

    Laura M.
    Cadillac Customer Care


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