I just went out and programmed my other fob. I started the car and hit the lock symbol on the fob. I then set my steering and seat positions to my liking. I press "set" on the door panel and the driver number and that's it. I don't press both buttons at the same time as you described. That's it. I still think one of the problems is that you don't know which fob is being programmed. #1 or #2. They used to note the number on the fobs. I'm surprised the salesperson didn't help you with this when you picked up the car. Mine did. I ran into the problem after the memory seat update that was performed which for some reason switched the fob numbers.