Cadillac XTS Forum Discussion, Cup Holders 2013 XTS Premium FWD in Current Cadillac Vehicle Discussion; Hello,
Until I had the March C.U.E. update done (twice) last week my Cup Holders were used to hold my ...
Marathonman89, I'm sorry you've been experiencing this lingering concern. I'll be sure to document your comment where the proper GM teams can review it. And if you would ever like me to look into your case with our Cadillac Customer Assistance Center, please let me know. I'm reachable via email at Katie_Lucille@gmexpert.com!
Car went back to the dealership today and returned with all back to normal.
It seems that parts of the C.U.E. update required access to the center stack and the console. The air conditioning hose that feeds the back air conditioning vents was partially dislodged causing the frigid air to collect in the console and chill everything therein. I guess if I lived up north and not in south Florida everything in the cup holders would have been hot.
Actually this could be a major addition to they climate control system. Heated and cooled seats. Heated Steering Wheel. Why not heated and chilled or heated Cup holders? I'm sure some of you will think of reasons not to do this, but really, perhaps this is something for Cadillac to think about. Just a thought.
Pete, thanks for keeping the thread up-to-date on your progress! I'm glad to see your XTS is operating to your satisfaction again, and I appreciate the feedback. I'll be sure to document your suggestions in a place where the appropriate GM teams can review it, and please email me anytime in the meantime for further assistance.