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Hi Katie:
My name is John Engelman, and I currently own a 2013 Cadillac XTS Platinum in Sapphire Blue with the Jet Black/Lightg Wheat interior.. The seats are absolutely perfect in this car, in spite of all the whining and complaining on the XTS forum. Many of those individuals have trouble making the transition from the ancient DTS to the fantastic XTS. Don't change a thing with the seats.
I do, however, have some concerns about the XTS. 1st, I don't understand why this car does not have Intellibeam. Is there a reason. It was on the DTS, and was implied in the Owners Manual that it had it. They need to get this aboard ASAP. 2nd, why are there no power folding mirrors? They are available on the KIA for Christ sake, a much lower class car. EVERY Cadillac, from the XTS on, should have them, no excuses! My 3rd, and final concern, is the lack of power. The 3.6L engine without aTT, is very inadequate for this 4300lb. car. They need to get the 3.6L TT into this car ASAP.
Cadillac, and GM, NEED to understand, that in order to beat the competition, grow sales, and the brand, and, live up to the reputation of "The Standard of the World"....you must BE BETTER than the competition, not equal to it. Cadillac's target goal to beat, should not be BMW, or MB, or Lexus, but Cadillac itself. Quit trying to catch these others, but rather be a Cadillac like no other ....a Standard of the World...........
Sincerely,
John
PS I also have 2 Corvettes. A 2009 ZO6, and 2010 ZR1...
QUOTE=Cadillac Cust Svc;3242678]Thanks for alerting me, ral! Using my name in a post definitely helps call attention to the thread quickly. I'm sorry to hear you've been frustrated with the side bolsters, and I will make sure to document your feedback where the appropriate teams can view your comments.
If you (or anyone!) would like me to document additional comments, don't hesitate to email me at
Katie_Lucille@gmexpert.com.
Best,
Katie
Cadillac Customer Service[/QUOTE]