OK, I'll try again. I can pair my Droid Razr Maxx to the Cue system. Fresh "pair", it works perfectly. Turn car off, go back a few minutes later and phone is still paired and voice recognition will dial a number, BUT won't dial or call a name tag. I have gone through the re-"pairing" process a dozen times and it always works at first, then loses ability to call a name tag. Name tags are still all displayed visually on Cue and can be dialed by pressing on Cue system, but verbal recognition for name tags WILL NOT work.
I have had the car into service a number of times, talked to Cadillac/Cue a number of times. I have had Cue service numbers, talked to Motorola, the phone manufacturer and to Verizon, my carrier. Cadillac points to the phone as being the problem (even though Cadillac mentions Android in their literature) and the phone people point to the Cue as the problem. In the mean time, CUE in a $60K car isn't doing what it's supposed to and Cadillac doesn't have a clue and the probability that they will ever solve the problem seems remote. I expected better than the non-response I'm getting.