Door handle recall
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Cadillac XTS Forum Discussion, Door handle recall in Current Cadillac Vehicle Discussion; I was informed by my dealer yesterday that there is a recall on all four door handles and the wiring ...
  1. #1
    wthomas33 is offline Cadillac Owners Member
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    Door handle recall

    I was informed by my dealer yesterday that there is a recall on all four door handles and the wiring connecting to them. It seems that the harness is too short and can be cut in the the door hinge. The dealer has ordered the handles and will notify me when they arrive.

    What is interesting is that the buttons on both rear doors didn't work when I got the car in July and the dealer replaced both (after sending them to the paint booth for matching paint) and then the buttons worked.

    Now they are being all replaced however GM is sending them pre-painted to match.

    Anyone else hear of this?

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  3. #2
    cblove is offline Cadillac Owners Fanatic
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    Re: Door handle recall

    Can you get the technical service bulletin (tsb) number? I have not heard of this.

  4. #3
    pkadanec is offline Cadillac Owners Fanatic
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    Re: Door handle recall

    Yes, that would be helpful to have.

  5. #4
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Door handle recall

    Wwthomas33, I would be happy to check for any additional recall details on my end of things! Please email me anytime with the last eight of your VIN, and I can investigate on your behalf. I'm reachable via email at Katie_Lucille@gmexpert.com.

    Best,

    Katie
    Cadillac Customer Service
    Engelman and Engelman like this.

  6. #5
    wthomas33 is offline Cadillac Owners Member
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    Re: Door handle recall

    Katie did the research on this issue and identified it as recall 12263. I will resolve this issue through my dealer.
    Engelman and Engelman like this.

  7. #6
    cblove is offline Cadillac Owners Fanatic
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    Re: Door handle recall

    I went to my.cadillac.com and entered my vin for recalls and all that came up was the recall 2012258 for the rear head restraints. I already knew about that one. Either my vehicle is not involved in the door handle recall or it is not in the system yet. Btw the rear door handles work properly with 4500 miles on the car.

  8. #7
    CADZLA RETURNS is offline Cadillac Owners Member
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    Re: Door handle recall

    Quote Originally Posted by cblove View Post
    I went to my.cadillac.com and entered my vin for recalls and all that came up was the recall 2012258 for the rear head restraints. I already knew about that one. Either my vehicle is not involved in the door handle recall or it is not in the system yet. Btw the rear door handles work properly with 4500 miles on the car.
    You need a whipple for that ride CB!!!

  9. #8
    cblove is offline Cadillac Owners Fanatic
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    Re: Door handle recall

    Cadzla,

    This car is perfect for me, just the way it rolled off the showroom floor.

    The happiest days of my life were when I bought a V and when I traded it in for the xts.

    I love a warranty and cruising.
    Engelman and Engelman like this.

  10. #9
    Flserviceadv is offline Cadillac Owners Member
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    This is a service update from gm. Not a recall. Still a action is required. I have done a few down here is south west florida. There have been a few updates on different features of the XTS but they r still great vehicles.

  11. #10
    cadmanchris's Avatar
    cadmanchris is offline Cadillac Owners Enthusiast
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    The recall is the handles and the cables that connect the handles to the lock assemblies. Did my first one yesterday. What a PITA!

  12. #11
    wthomas33 is offline Cadillac Owners Member
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    Re: Door handle recall

    I had mine changed yesterday. Maybe you worked on my car!!!

  13. #12
    cadmanchris's Avatar
    cadmanchris is offline Cadillac Owners Enthusiast
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    Where are you located?

  14. #13
    CDN XTS is offline Cadillac Owners Fanatic
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    Re: Door handle recall

    Quote Originally Posted by cblove View Post
    I went to my.cadillac.com and entered my vin for recalls and all that came up was the recall 2012258 for the rear head restraints. I already knew about that one. Either my vehicle is not involved in the door handle recall or it is not in the system yet. Btw the rear door handles work properly with 4500 miles on the car.
    I would assume that after the problem was identified and the service notice issued that any future "built" car doesn't need this service as it should be corrected during production.

  15. #14
    applepie is offline Cadillac Owners Member
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    Re: Door handle recall

    Can anyone let me know if there is a recall on the chrome coming off on the driver's and passenger's door's

    ----------

    I'm having issue's with the chrome coming off on the inside handles on my 2007 Escalade ESV. Do you know of any recall on them. My finger's have been cut enuff.

  16. #15
    Lifer's Avatar
    Lifer is offline Cadillac Owners Enthusiast
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    Re: Door handle recall

    Quote Originally Posted by applepie View Post
    Can anyone let me know if there is a recall on the chrome coming off on the driver's and passenger's door's

    ----------

    I'm having issue's with the chrome coming off on the inside handles on my 2007 Escalade ESV. Do you know of any recall on them. My finger's have been cut enuff.
    I cut my fingers on the chrome plated inside door handle (drivers) twice. I cut off the peeling chrome material, - what a cheap item for a $60,000 car (2006 STS). It started peeling 3 years ago.

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