Rear seat head restraint recall received today
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Cadillac XTS Forum Discussion, Rear seat head restraint recall received today in Current Cadillac Vehicle Discussion; Anyone else receive recall 12258 on their new XTS. I got mine in the mail today. It involves the rear ...
  1. #1
    cblove is offline Cadillac Owners Fanatic
    Automobile(s): 2014 BMW 535ix M Sport & 2010 Escalade
    Join Date
    Sep 2011
    Posts
    103

    Rear seat head restraint recall received today

    Anyone else receive recall 12258 on their new XTS.
    I got mine in the mail today. It involves the rear seat head restraint not locking
    in the upright position after being folded forward. If the head restraint is adjusted
    to the lowest position and does not lock, it will fall forward.

    You can schedule an appointment for the dealership to inspect the rear head
    restraints or you can do the inspection yourself. The inspection procedure is
    included in the letter. If your rear head restraint fails the inspection and it is
    determined that a head restraint requires replacement, it is a 25 min appointment.
    Service is performed at no charge.

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  3. #2
    Cadjiek is offline Cadillac Owners Fanatic
    Automobile(s): 2013 XTS 2009 CTS AWD
    Join Date
    Apr 2009
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    382

    Re: Rear seat head restraint recall received today

    Got my notice today too. Headrest failed the test. I'll have to take it in.

  4. #3
    cblove is offline Cadillac Owners Fanatic
    Automobile(s): 2014 BMW 535ix M Sport & 2010 Escalade
    Join Date
    Sep 2011
    Posts
    103

    Re: Rear seat head restraint recall received today

    I just performed the test and mine are fine.

  5. #4
    cblove is offline Cadillac Owners Fanatic
    Automobile(s): 2014 BMW 535ix M Sport & 2010 Escalade
    Join Date
    Sep 2011
    Posts
    103

    Re: Rear seat head restraint recall received today

    Here is the procedure for those that would like to check their rear headrests.
















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