Software updates for my 2013 XTS
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Cadillac XTS Forum Discussion, Software updates for my 2013 XTS in Current Cadillac Vehicle Discussion; I am at 700 miles on my XTS Platinum with AWD. So far I am very happy with the car. ...
  1. #1
    Engelman is offline Cadillac Owners Member
    Automobile(s): 2013 XTS Platinum
    Join Date
    Sep 2012
    Location
    Alexandria, Va
    Posts
    38

    Software updates for my 2013 XTS

    I am at 700 miles on my XTS Platinum with AWD. So far I am very happy with the car. I was informed by my dealer, Lindsay Cadillac of Alexandria, Va., that my XTS needed some software updates. I was told by my service advisor, that these were, of course, all covered by warranty, would take about 4 hrs, and they would have a new Cadillac loaner available for me. I had my choice of a 2013 CTS or SRX, I chose the CTS......

    Here is what it says on the invoice....

    PERFORM WORLD CLASS VISUAL MULTI-POINT VEHICLE INSPECTION 90097 IGP

    CAMPAIGN 12229 V2653 PROGRAMMED AND SET UP INSTRUMENT PANEL CLUSTER : WARRANTY CODES 6059D & S23C7

    CAMPAIGN 12187 V2646 AUTOMATIC CRASH RESPONSE REPROGRAM SDM

    628 CAMPAIGN 12187 PROGRAMMED AND SET UP INFLATABLE RESTRAINT MODULE : WARRANTY CODES 582CB & FD32F


    CAMPAIGN 12230 V2654 INSPECTED REAR HEADLINER MAGNET - NO FUTHER ACTION REQUIRED

    PERFORM COMPLIMENTARY CAR WASH & DETAIL FOR CUSTOMER



    The work was completed within 4 hours as promised. I was presented with a boxed, complimentary metal key chain w/ a Cadillac logo........along with the IPAD you receive when you buy the car, I have been given a 12 Ct. Gold Cross pen with a Cadillac logo on the clip, another pen and pencil set at the dinner for new owners, along with a tote bag from the service dept w/ a spill proof coffee cup cold drink cup,and lighted key ring, 2 very nice, metal, key chains w Cadillac logo from my sales representative, and, now, this key chain......what next, a set of crystal glassses.....LOL I must say that this dealership is very concerned with customer satisfaction.......

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  3. #2
    cblove is offline Cadillac Owners Fanatic
    Automobile(s): 2014 BMW 535ix M Sport & 2010 Escalade
    Join Date
    Sep 2011
    Posts
    103

    Re: Software updates for my 2013 XTS

    I had the crash response done.

  4. #3
    thebigjimsho's Avatar
    thebigjimsho is offline Cadillac Owners 10000+ Posts
    Automobile(s): ZIP
    Join Date
    Jun 2004
    Location
    In the barrel of a gun...
    Posts
    49,612
    You have a good one. I've traveled 500 miles to Lindsay for service. And Luke in parts is all you'll ever need...

  5. #4
    ddawson is offline Cadillac Owners Enthusiast
    Automobile(s): 2014 CTS PREMIUM SEDAN 3.6 RWD
    Join Date
    Oct 2007
    Posts
    989

    Re: Software updates for my 2013 XTS

    Luke is definitely the best.

  6. #5
    Cadillac Tony's Avatar
    Cadillac Tony is offline Cadillac Owners Connoisseur
    Join Date
    Dec 2004
    Location
    Leesburg, Florida
    Posts
    2,190

    Re: Software updates for my 2013 XTS

    The Lindsay guys are awesome.

    There have been several software updates for the CUE system since launch, mostly for small adjustments (like Navigation routing logic). Most dealers will automatically update the software when you go in for routine service such as an oil change, but it's always good to ask them to check the software version while you're there.

    Glad to hear you're enjoying the car!
    Tony Pagano
    Sales Manager
    Plaza Cadillac
    Leesburg, FL
    (352)787-1323

    www.cadillactony.com



    The views and opinions of this poster are solely his own and do not represent those of Plaza Cadillac

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