I am new to the forum and became a member in hopes of connecting with others who may have the same problem. I am starting to be disappointed with the CUE system in my XTS. The SMS/text integration which was advertised is non existent. In my owners manual there is supposed to be an SMS app on the CUE screen that would allow the user to send texts via voice command. Not there. Another problem is that when my car is running and CUE is paired with my iPhone 4, when I receive a text message there is no audible alert from either my phone or the CUE system speakers. So when I'm driving and I get a text it only vibrates and I miss messages. Very annoying. I called the CUE help line and got nowhere except to be told that the advertised SMS app is not yet available (then why advertise it?) and no solution to the muted text alerts.