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Cadillac XTS Forum Discussion, Bluetooth and dialing directly from Cell Phone in Current Cadillac Vehicle Discussion; I have the same problem with my iPhone 4s. What is odd is that the feature worked when I first ...
  1. #16
    toponas is offline Cadillac Owners Member
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    Re: Bluetooth and dialing directly from Cell Phone

    I have the same problem with my iPhone 4s. What is odd is that the feature worked when I first got the car. This is a very big problem because using the voice dialing or scrolling thru my contacts in Cue is very troublesome. I would rather have the feature to dial from my phone and listen through the car system. It is much more important to me than privacy of my conversation from some else in the car. Is Cadillac doing anything about this? When I call Cue customer service they say they do not have the capability to simulate the problem. Cadillac must recognize how many people have iPhones. Help.

  2. #17
    JimmyH is offline Cadillac Owners 10000+ Posts
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    Re: Bluetooth and dialing directly from Cell Phone

    Did you try deleting the pairing from both CUE and the iphone, and repairing?

  3. #18
    toponas is offline Cadillac Owners Member
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    Re: Bluetooth and dialing directly from Cell Phone

    I would like to add to an earlier post of mine. Today, I spent time trying to understand why the iPhone will not connect to Cue when a call is initiated from the phone. I learned that the iPhone will contact only after the call is connected, not while the phone is ringing. Once, the person answers the phone, then the Cue button on the iPhone will connect and hands free works. Unfortunately, you do not want to put the phone to your ear while driving to make sure the call is answered before switching to Cue. In California, putting the phone to your ear will get you a nice big ticket. Hopefully, with this information, Cadillac can do something with Cue before it gets a Ford Sync rap.

  4. #19
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
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    Re: Bluetooth and dialing directly from Cell Phone

    sounds like it's an iPhone problem not a CUE problem if the iPhone won't connect to bluetooth while ringing

    i could be wrong but that's what it looks like to me
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
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  5. #20
    JimmyH is offline Cadillac Owners 10000+ Posts
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    Re: Bluetooth and dialing directly from Cell Phone

    It's probably a combination of both. my iphone rings through bluetooth in both the camaro and the enclave. I didn't have to change any settings anywhere.

  6. #21
    toponas is offline Cadillac Owners Member
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    Re: Bluetooth and dialing directly from Cell Phone

    Does anybody from Cadillac who can make a change to Cue read this blog or are we just owners sharing issues and frustrations? It is fine to say the problem is the iPhone but there are tens of millions of iPhones and not even ten thousand XTS with Cue. Guess who should make the change. Why feed the Consumer Report, anti-American car machine, with another problem? Get someone at Cadillac to fix it.

  7. #22
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
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    Re: Bluetooth and dialing directly from Cell Phone

    Quote Originally Posted by toponas View Post
    Does anybody from Cadillac who can make a change to Cue read this blog or are we just owners sharing issues and frustrations? It is fine to say the problem is the iPhone but there are tens of millions of iPhones and not even ten thousand XTS with Cue. Guess who should make the change. Why feed the Consumer Report, anti-American car machine, with another problem? Get someone at Cadillac to fix it.
    I'll get right on it.

    Did you report the issue to your dealer yet?
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership & Official Saab Service Center
    ~~ Family owned and operated in Wilmington, NC since 1946 ~~
    We offer all forum members discounts on parts and freight
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  8. #23
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    thebigjimsho is offline Cadillac Owners 10000+ Posts
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  9. #24
    PC12's Avatar
    PC12 is offline Cadillac Owners Member
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    Re: Bluetooth and dialing directly from Cell Phone

    My Iphone 4S is the same, if I dial from the phone it takes what seems like a minute for the car to pick up and I have to select handsfree, that sucks. Also the fan does not automatically go to low when a call comes in or is placed as it did in my chev trucks and tahoe. Callers ask me to turn heater down, this was automatic on most GM cars before, pleas bring it back. I also get lots of callers saying that it sounds like I'm driving 100mph, lots of wind noise on mic and I'm in traffic. Love the car and the 4 wheel drive is unreal in the snow!! Just need some new programming on the CUE for the phone.

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