Bose cd changer will not load...
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Cadillac XLR-V Series Forum Discussion, Bose cd changer will not load... in Cadillac V-Series Forums; When trying to load CDs into the changer, all is get is a "seeking noise" and, eventually a cd error. ...
  1. #1
    Johnxlrv's Avatar
    Johnxlrv is offline Cadillac Owners Fanatic
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    Bose cd changer will not load...

    When trying to load CDs into the changer, all is get is a "seeking noise" and, eventually a cd error. '06 model. Seems I have heard of potential software issues on other forums. Any advice?

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    Teedoe's Avatar
    Teedoe is offline Cadillac Owners Fanatic
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    I had the same issue with my 03 CTS. All I do was remove the unit, open it, and lubed it. Thereafter I've been set.

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    JimmyH is offline Cadillac Owners 10000+ Posts
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    Re: Bose cd changer will not load...

    Quote Originally Posted by Johnxlrv View Post
    When trying to load CDs into the changer, all is get is a "seeking noise" and, eventually a cd error. '06 model. Seems I have heard of potential software issues on other forums. Any advice?
    what kind of car?

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    Johnxlrv's Avatar
    Johnxlrv is offline Cadillac Owners Fanatic
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    Sorry, thought the name and avatar would give it away...XLR-V...2006...there is not a lot of miles on this...or use that I can tell

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    Kingoftypos is offline Cadillac Owners Master
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    There are many people who have car specific user names and such. Yet, they don't own that car any more.

    Hence why it was asked.

    KOT

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    JimmyH is offline Cadillac Owners 10000+ Posts
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    Re: Bose cd changer will not load...

    moved from cust svc

  8. #7
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Bose cd changer will not load...

    I'm sorry to hear that, Johnxlrv! A CD error may be displayed for the following:

    • The road is too rough. The disc should play when
    the road is smoother.
    • The disc is dirty, scratched, wet or not loaded label
    side up.
    • The air is very humid. If so, wait about an hour and
    try again.

    Have you had a chance to check your Navigation manual for details (page 3-15)? If the error message persists, I recommend contacting your GM dealer and letting them know which specific error message. If your audio system displays an error number, write it down and provide this information to your dealer when reporting the error.

    Best,

    Katie
    Cadillac Customer Service

  9. #8
    Johnxlrv's Avatar
    Johnxlrv is offline Cadillac Owners Fanatic
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    Quote Originally Posted by Cadillac Cust Svc
    I'm sorry to hear that, Johnxlrv! A CD error may be displayed for the following:

    • The road is too rough. The disc should play when
    the road is smoother.
    • The disc is dirty, scratched, wet or not loaded label
    side up.
    • The air is very humid. If so, wait about an hour and
    try again.

    Have you had a chance to check your Navigation manual for details (page 3-15)? If the error message persists, I recommend contacting your GM dealer and letting them know which specific error message. If your audio system displays an error number, write it down and provide this information to your dealer when reporting the error.

    Best,

    Katie
    Cadillac Customer Service
    Here is the basic sequence

    Load disk...system states "please wait"...then "load disk"....then about 10 seconds of rather loud seek noise...then "disk error"

    I can eject the disk...surface looks fine....this does not always happen...meaning, if I try long enough, I can eventually load all of the disks and they play.

    Do not think bumps are a factor...car was parked.

    Btw, thanks for your advice so far!
    Attached Images

  10. #9
    coati's Avatar
    coati is offline Cadillac Owners Fanatic
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    Quote Originally Posted by Johnxlrv
    When trying to load CDs into the changer, all is get is a "seeking noise" and, eventually a cd error. '06 model. Seems I have heard of potential software issues on other forums. Any advice?
    If the car is under warranty, you should get it replaced with a new one.

    My CD player was inoperative when I purchased the car.
    I had it replaced under warranty with a new one.

    This seems to be a common problem.

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