- 03-21-13 04:48 PM #1
Lindsay Cadillac Alexandria Va.
Lindsay Collision Center
5555 Industrial Dr
Springfield, VA 22151
Yesterday, March 20, 2013, I picked up my Cadillac after it was repaired at the Lindsay Collision Center and I can honestly say that the 2 hr.commute was well worthwhile.
This is just a note to let everyone know how pleased I was with the service at Lindsay Cadillac. Carlos Araya was very professional and conscientious. My repair took longer than expected [ probably due to the difficulty and working mechanics of an XLR roadster's roof ] so Carlos frequently kept me updated, even with pictures, by e-mail of the progress being made which made me feel comfortable.
In this day and age good Car Dealership customer service is often difficult to find, and I feel it is important that it be recognized.
Thank you for your commitment to good customer service. Kudos to the entire Lindsay team and keep up the good work. I will not hesitate to recommend your dealership to all my Cadillac friends, especially the ones on the "Cadillac Members Forum" where I first found out about Lindsay's dedication to honest and quality service repair.
ps: also a special thanks to Joe, James, and Craig
Mr. Greg O.
- 03-22-13 10:40 AM #2
Re: Lindsay Cadillac Alexandria Va.
Greg O, thank you so much for sharing your feedback! I'm going to document your post where the appropriate GM teams can review it, and please send me a PM if you would like me to document any additional comments about your positive experience.
Cadillac Customer Service