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**Cadillac User Experience (CUE)** Discussion, CUE resources and information in Item Specific Cadillac Discussion; This thread will contain information and links abut the CUE infotainment system. Forum members may post questions about how to ...
  1. #1
    Hoosier Daddy's Avatar
    Hoosier Daddy is online now Moderator
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    CUE resources and information

    This thread will contain information and links abut the CUE infotainment system. Forum members may post questions about how to get other specific information that would be of general interest. Those will be deleted after this top post is updated in response. Off topic posts will be deleted. This thread is NOT for reporting or discussing CUE problems.

    CUE overview, feature description and how-to videos: http://www.cadillac.com/cadillac-cue.html

    2013 CUE owners manual (PDF): http://www.cadillac.com/content/dam/...13cue_info.pdf

    2014 CUE owners manual (PDF): http://www.cadillac.com/content/dam/...Cue_Manual.pdf

    If a CUE Software Update is available, the software will be automatically applied by the Cadillac Service Department when the vehicle is in for scheduled maintenance. The Service Advisor will recognize if there is an open software update bulletin available during the complimentary Cadillac Multi-Point Inspection.

    The above links and information were provided by the Service Manager at Earnhardt Cadillac as a partial response to a list of CUE questions from forum members.

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    jghiller's Avatar
    jghiller is offline Cadillac Owners Connoisseur
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    Re: CUE resources and information

    I would be interested in this effort. I have a 2014 CTS and iPhone 5s. I have recently been trying to open iphone applications from the microphone icon to play SiriusXM Internet Radio. It worked first time I tried it but now I am having difficulties.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: CUE resources and information

    Quote Originally Posted by jghiller View Post
    I would be interested in this effort. I have a 2014 CTS and iPhone 5s. I have recently been trying to open iphone applications from the microphone icon to play SiriusXM Internet Radio. It worked first time I tried it but now I am having difficulties.
    Hi jghiller,

    I noticed that you posted in another thread as well and I have responded to it regarding your concern. I just wanted you to know that we saw this post and are available to discuss your concern if you would like to PM us.

    Austin J.
    Cadillac Customer Care

  5. #4
    jghiller's Avatar
    jghiller is offline Cadillac Owners Connoisseur
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    Re: CUE resources and information

    Quote Originally Posted by Cadillac Cust Svc View Post
    Hi jghiller,

    I noticed that you posted in another thread as well and I have responded to it regarding your concern. I just wanted you to know that we saw this post and are available to discuss your concern if you would like to PM us.

    Austin J.
    Cadillac Customer Care
    Will be happy to - let me know who to send PM to - thanks.

    ----------

    Quote Originally Posted by Hoosier Daddy View Post
    This thread will contain information and links abut the CUE infotainment system. Forum members may post questions about how to get other specific information that would be of general interest. Those will be deleted after this top post is updated in response. Off topic posts will be deleted. This thread is NOT for reporting or discussing CUE problems.

    CUE overview, feature description and how-to videos: http://www.cadillac.com/cadillac-cue.html

    2013 CUE owners manual (PDF): http://www.cadillac.com/content/dam/...13cue_info.pdf

    2014 CUE owners manual (PDF): http://www.cadillac.com/content/dam/...Cue_Manual.pdf

    If a CUE Software Update is available, the software will be automatically applied by the Cadillac Service Department when the vehicle is in for scheduled maintenance. The Service Advisor will recognize if there is an open software update bulletin available during the complimentary Cadillac Multi-Point Inspection.

    The above links and information were provided by the Service Manager at Earnhardt Cadillac as a partial response to a list of CUE questions from forum members.
    What happens if you are out of state for extended period? Will any Cadillac dealer do it? Is there a way we can have dealer service check for latest CUE updates? I assume the levels will be shown under Software in the Settings menus?

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: CUE resources and information

    [QUOTE=jghiller;12654873]Will be happy to - let me know who to send PM to - thanks.[COLOR="Silver"]

    Jghiller,

    I received your PM. I will get back to you tonight and we can work from there.

    Austin J.
    Cadillac Customer Care

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