CUE FAVORITES disapear
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 4 of 4
**Cadillac User Experience (CUE)** Discussion, CUE FAVORITES disapear in Item Specific Cadillac Discussion; I am from Israel. Got a new 2014 ATS 2.0. Using 32 G USB with recorded MP3 songs. All 60 ...
  1. #1
    moshe-sz is offline Cadillac Owners Member
    Join Date
    Jun 2013
    Age
    66
    Posts
    7

    CUE FAVORITES disapear

    I am from Israel. Got a new 2014 ATS 2.0. Using 32 G USB with recorded MP3 songs. All 60 FAV's are programmed. After a while all disappear and only very few left. Had befor the same problem with 2013 ATS and now similar problem with the 2013 ATS. The dealer in Israel has no solution. UMI in Israel, Had correspondence with GM for months.
    Very bad for Cadillac that they cannot solve such a simple problem, since introduction of the ATS. I am Cadillac user for many years and I'm very disappointed. Can anyone help?
    Thanks,
    Moshe

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    Hoosier Daddy's Avatar
    Hoosier Daddy is online now Moderator
    Automobile(s): 2013 ATS Performance 2.0T M6
    Join Date
    Feb 2013
    Location
    Winchestertonfieldville, AZ
    Age
    65
    Posts
    4,078

    Re: CUE FAVORITES disapear

    Quote Originally Posted by moshe-sz View Post
    I am from Israel. Got a new 2014 ATS 2.0. Using 32 G USB with recorded MP3 songs. All 60 FAV's are programmed. After a while all disappear and only very few left. Had befor the same problem with 2013 ATS and now similar problem with the 2013 ATS. The dealer in Israel has no solution. UMI in Israel, Had correspondence with GM for months.
    Very bad for Cadillac that they cannot solve such a simple problem, since introduction of the ATS. I am Cadillac user for many years and I'm very disappointed. Can anyone help?
    Thanks,
    Moshe
    The CUE forum here is the best place to get help so I'm moving your thread to there.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    11,664

    Re: CUE FAVORITES disapear

    Quote Originally Posted by moshe-sz View Post
    I am from Israel. Got a new 2014 ATS 2.0. Using 32 G USB with recorded MP3 songs. All 60 FAV's are programmed. After a while all disappear and only very few left. Had befor the same problem with 2013 ATS and now similar problem with the 2013 ATS. The dealer in Israel has no solution. UMI in Israel, Had correspondence with GM for months.
    Very bad for Cadillac that they cannot solve such a simple problem, since introduction of the ATS. I am Cadillac user for many years and I'm very disappointed. Can anyone help?
    Thanks,
    Moshe
    Hello moshe-sz,

    Congratulations on your recent purchase of your ATS! I apologize that you are having concerns with your CUE system. I would suggest reaching out to the Customer Care team in your Israel as they would be in the best position to assist you with this concern. I do see that you have been in contact with GM though. Please feel free to private message me if you would like the contact info for our Customer Care team in Israel.

    Gregory W.
    Cadillac Customer Care

  5. #4
    georule is offline Cadillac Owners Fanatic
    Automobile(s): 2013 SRX Luxury AWD Silver Coast Metallic
    Join Date
    Aug 2013
    Age
    51
    Posts
    466

    Re: CUE FAVORITES disapear

    See the last page here, and maybe tell your dealer to look up that bulletin (bulletin #PI1130)?

    http://www.cadillacforums.com/forums...vorites-4.html

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting