Additional features CUE ought to have and speculation for GM - Page 2
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**Cadillac User Experience (CUE)** Discussion, Additional features CUE ought to have and speculation for GM in Item Specific Cadillac Discussion; My '13 SRX is in the paint shop because it got a long deep scratch while parked at Kroger. My ...
  1. #16
    inspectorudy is offline Cadillac Owners Enthusiast
    Automobile(s): SRX
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    Re: Additional features CUE ought to have and speculation for GM

    My '13 SRX is in the paint shop because it got a long deep scratch while parked at Kroger. My insurance company offered me a new VW Passat while the repair is going on. Just one small reflection of the rental car. I've never been a new VW nor have I driven a new German car in several years so I did not have any subliminal awareness of this cars controls and switches. I sat down in it and within one minute knew every knob, switch and button and what it did simply because all were marked clearly and easy to master without a one inch thick manual. It had a mixture of flat panel screen and buttons for favorites and menu items. On/off volume knob on the left and tune knob on the right. All of the temp HVAC functions are rotary and clearly marked with red and blue for the heat ranges as well as the different airflow positions. I know this is not a popular view on the CUE forum but really, how in the he** can a rental car company ever rent any car with CUE in it? If I were to offer GM any advice it would be to bring back the functions that are easier to do with old technology and go with the newer stuff where beauty or sleekness is more important than function. Think about the dial knob when you want a station at the opposite end of the dial versus the hold down virtual button that offers no relative position of the dial so you have to look at it several times to see where it is. Or a volume knob where the degree of rotation equals the desired volume versus the finger flick method where you are not sure that you have your finger on the correct spot and then you have to hope that you don't overshoot and get really loud because if you do then you have to flick it back the other way and hope for the best. I'm sorry, I don't get it.

  2. #17
    Maxplot's Avatar
    Maxplot is offline Cadillac Owners Fanatic
    Automobile(s): 2013 Premium ATS 3.6 - Crystal Red, 2013 SRX Platinum Ice
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    Re: Additional features CUE ought to have and speculation for GM

    Quote Originally Posted by inspectorudy View Post
    My '13 SRX is in the paint shop because it got a long deep scratch while parked at Kroger. My insurance company offered me a new VW Passat while the repair is going on. Just one small reflection of the rental car. I've never been a new VW nor have I driven a new German car in several years so I did not have any subliminal awareness of this cars controls and switches. I sat down in it and within one minute knew every knob, switch and button and what it did simply because all were marked clearly and easy to master without a one inch thick manual. It had a mixture of flat panel screen and buttons for favorites and menu items. On/off volume knob on the left and tune knob on the right. All of the temp HVAC functions are rotary and clearly marked with red and blue for the heat ranges as well as the different airflow positions. I know this is not a popular view on the CUE forum but really, how in the he** can a rental car company ever rent any car with CUE in it? If I were to offer GM any advice it would be to bring back the functions that are easier to do with old technology and go with the newer stuff where beauty or sleekness is more important than function. Think about the dial knob when you want a station at the opposite end of the dial versus the hold down virtual button that offers no relative position of the dial so you have to look at it several times to see where it is. Or a volume knob where the degree of rotation equals the desired volume versus the finger flick method where you are not sure that you have your finger on the correct spot and then you have to hope that you don't overshoot and get really loud because if you do then you have to flick it back the other way and hope for the best. I'm sorry, I don't get it.
    My wife and I rented an SRX with CUE while on vacation in Hawaii. It had a favorite already programmed in for navigation back to the rental return center which I thought was a nice touch.

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