Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

Results 1 to 9 of 9

Thread: Driver's seat memory issue

  1. #1
    Pappy1121 is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Apr 2013
    Age
    71
    Posts
    20

    Driver's seat memory issue

    I have an issue with my 1 month old '13 SRX Performance seat memory. Seems to work fine except for one issue. The passenger side mirror does not go to the memory setting I have programmed unless I push and hold the #1 memory button. However, after backing up and both do as expected it will return to the right position. Any ideas ?


  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    Join Date
    Mar 2010
    Location
    Detroit, USA
    Posts
    12,710

    Re: Driver's seat memory issue

    Quote Originally Posted by Pappy1121 View Post
    I have an issue with my 1 month old '13 SRX Performance seat memory. Seems to work fine except for one issue. The passenger side mirror does not go to the memory setting I have programmed unless I push and hold the #1 memory button. However, after backing up and both do as expected it will return to the right position. Any ideas ?
    Hi Pappy1121,

    I hope you are enjoying your new SRX so far! Have you thought about talking with your dealership about this issue? I am not able to offer any advice on technical issues; we rely on our dealerships for their input with vehicle issues. Please let me know if you have been able to resolve this concern and or if you decide to take it to the dealership.

    Regards,

    Laura M.
    Cadillac Customer Service

  4. #3
    Pappy1121 is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Apr 2013
    Age
    71
    Posts
    20

    Re: Driver's seat memory issue

    Will bring it up on 1st 5000 mile oil change. Thanks

  5. #4
    Pappy1121 is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Apr 2013
    Age
    71
    Posts
    20

    Re: Driver's seat memory issue

    Well, had 1st oil change service today. Mirror problem was looked at by 3 people with me and has them perplexed. Leaving the car with them Monday for further troubleshooting. They are trying hard for sure but this is a first for them. Must be patient and give them a proper amount of time to iron out the bug.

  6. #5
    Join Date
    Mar 2010
    Location
    Detroit, USA
    Posts
    12,710

    Re: Driver's seat memory issue

    Quote Originally Posted by Pappy1121 View Post
    Well, had 1st oil change service today. Mirror problem was looked at by 3 people with me and has them perplexed. Leaving the car with them Monday for further troubleshooting. They are trying hard for sure but this is a first for them. Must be patient and give them a proper amount of time to iron out the bug.
    Hi Pappy1121,

    Thank you for this update. Glad to hear the dealership is trying hard to resolve your concern. I look forward to hearing from you next week with the status on this issue.

    Sincerely,

    Laura M.
    Cadillac Customer Service

  7. #6
    Pappy1121 is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Apr 2013
    Age
    71
    Posts
    20

    Re: Driver's seat memory issue

    Well....... during the weekend the mirror issue disappeared on its own! Working as designed right now. Went by and told the service dept I did not have a problem all of a sudden. Hope it continues to operate correctly. Electronics can be fickle I know.

  8. #7
    TimTown is offline Cadillac Owners Member
    Automobile(s): 2013 XTS4 Platinum
    Join Date
    May 2013
    Location
    Monterey Bay Area
    Posts
    23

    Re: Driver's seat memory issue

    Check with the dealer. There may be a recall for your car on this problem. My dealer claimed that the recall for my car was just established.

  9. #8
    Pappy1121 is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Apr 2013
    Age
    71
    Posts
    20

    Re: Driver's seat memory issue

    Problem with mirror has returned! Making me look bad. Frustrating to say the least. Will check about recall, thanks.

  10. #9
    katz is offline Cadillac Owners Member
    Automobile(s): 3.6 AWD Luxury ATS
    Join Date
    Jan 2013
    Location
    Macomb, MI
    Posts
    48

    Re: Driver's seat memory issue

    I have had mine in 4 times for this mirror and memory seat issue,
    almost everything has been reprogrammed AND replaced, but...still occurs


Bookmarks

Cadillac Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Read about Lincoln | Buick | Kia Forte Forum