XM Radio ESN for Traffic
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**Cadillac User Experience (CUE)** Discussion, XM Radio ESN for Traffic in Item Specific Cadillac Discussion; My trial expired so I tried to swap radios on my existing account. The Radio part worked ok. But when ...
  1. #1
    skyy is offline Cadillac Owners Member
    Automobile(s): 2013 ATS
    Join Date
    Feb 2013
    Location
    Portsmouth NH
    Posts
    11

    XM Radio ESN for Traffic

    My trial expired so I tried to swap radios on my existing account. The Radio part worked ok. But when I enter the ESN (Same radio ID on traffic screen) XM website says invalid.
    How do you find the ESN of the traffic part of the radio? This is on a 2013 ATS with Cue

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  3. #2
    skyy is offline Cadillac Owners Member
    Automobile(s): 2013 ATS
    Join Date
    Feb 2013
    Location
    Portsmouth NH
    Posts
    11
    Thread Starter

    Re: XM Radio ESN for Traffic

    Found the answer. My previous car had a Siruis radio, which has 2 ESNs one for traffic, one for audio. The ATS has an XM radio, which only has one. You can't swap a traffic radio, you need to delete the radio from your account.

  4. #3
    SiriusXM is offline Cadillac Owners Member
    Join Date
    Aug 2012
    Location
    New York, NY
    Posts
    13

    Re: XM Radio ESN for Traffic

    Hi there-

    Could you send us an email with your contact information to SXM_Help@siriusxm.com, and we can help if you need any assistance with your account.

    Thanks,
    SiriusXM Digital Care Team


    Quote Originally Posted by skyy View Post
    Found the answer. My previous car had a Siruis radio, which has 2 ESNs one for traffic, one for audio. The ATS has an XM radio, which only has one. You can't swap a traffic radio, you need to delete the radio from your account.

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