New CUE update and Siri attn: Codeman
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**Cadillac User Experience (CUE)** Discussion, New CUE update and Siri attn: Codeman in Item Specific Cadillac Discussion; Is there anyway to activate Siri without having to touch the home button on the iPhone?...
  1. #1
    cullama213 is offline Cadillac Owners Fanatic
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    New CUE update and Siri attn: Codeman

    Is there anyway to activate Siri without having to touch the home button on the iPhone?

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    jsanford is offline Cadillac Owners Member
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    No, you must hold down the home button on the iPhone to activate Siri. The steering wheel button can only be used to activate the CUE voice control.

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    Sweetness is offline Cadillac Owners Member
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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by cullama213 View Post
    Is there anyway to activate Siri without having to touch the home button on the iPhone?
    I believe the way it works is you hold the voice/call button on the steering wheel for 5 secs, and Siri comes on like the iPhone. But I am not getting my update till Monday, so not sure it works that way.

    I'm wrong - after getting my update, Siri works really well, but you can only communicate with it via the iPhone home button. The steering wheel buttons have no effect.

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    unclemoose is offline Cadillac Owners Member
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    Re: New CUE update and Siri attn: Codeman

    I tried using Siri with the CUE update via the steering wheel controls and it didn't work. You have to use the iphone button.

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    cullama213 is offline Cadillac Owners Fanatic
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    Re: New CUE update and Siri attn: Codeman

    I tried following the instructions for 'Voice Pass Thru' from the original owners manual (say Bluetooth and then say Voice) but CUE just says it does not understand the Bluetooth command...

    Maybe the next update will get us a way to implement this via the steering wheel *cough cough*
    MotoDC and MotoDC like this.

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    SLA
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    Re: New CUE update and Siri attn: Codeman

    I've seen Chevy advertising Siri activation through a steering wheel button on the $15,000 Sonic.

    Why this is not a feature on our ATS that cost more than twice as much, I don't know.

    This is a big one Caddy. We need this feature asap!
    cullama213 and cullama213 like this.

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    cullama213 is offline Cadillac Owners Fanatic
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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by SLA View Post
    I've seen Chevy advertising Siri activation through a steering wheel button on the $15,000 Sonic.

    Why this is not a feature on our ATS that cost more than twice as much, I don't know.

    This is a big one Caddy. We need this feature asap!
    Saw the commercial yesterday! I hope they held off on this feature in the update so that they could market the sonic as being the first...

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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by unclemoose View Post
    I tried using Siri with the CUE update via the steering wheel controls and it didn't work. You have to use the iphone button.
    Quote Originally Posted by cullama213 View Post
    I tried following the instructions for 'Voice Pass Thru' from the original owners manual (say Bluetooth and then say Voice) but CUE just says it does not understand the Bluetooth command...

    Maybe the next update will get us a way to implement this via the steering wheel *cough cough*
    Quote Originally Posted by SLA View Post
    I've seen Chevy advertising Siri activation through a steering wheel button on the $15,000 Sonic.

    Why this is not a feature on our ATS that cost more than twice as much, I don't know.

    This is a big one Caddy. We need this feature asap!
    Unclemoose, cullama, and SLA, thank you for your feedback! I'm going to document your comments where the proper GM teams can view them. And, of course, if you have any CUE questions in the meantime, please don't hesitate to get in touch with our Infotainment Customer Support Team (855-428-3669, open Monday to Friday 8:00am to 10:00pm EST; Saturday 8:00am - 4pm EST).

    Best,

    Katie
    Cadillac Customer Service
    MotoDC, MotoDC, unclemoose and 3 others like this.

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    cullama213 is offline Cadillac Owners Fanatic
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    Re: New CUE update and Siri attn: Codeman

    According to press releases, the new CTS will have Siri Eyes Free built in... Cadillac Customer Service, can you tell us if first gen CUE owners are going to be getting Eyes Free via a software update?

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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by cullama213 View Post
    According to press releases, the new CTS will have Siri Eyes Free built in... Cadillac Customer Service, can you tell us if first gen CUE owners are going to be getting Eyes Free via a software update?
    Hello cullama213,

    At this time, we are not aware of any plans to offer an update. Once we get closer to the release date of the Siri Eyes, I will be happy to check for any additional information. Have a great night.

    Sincerely,
    Laura M.
    Cadillac Customer Service

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    macklobell is offline Cadillac Owners Fanatic
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    Re: New CUE update and Siri attn: Codeman

    Siri eyes free is now available on the 2014 CTS so can you please check and see if this will be integrated into the 2013 XTS via software upgrade.

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    Re: New CUE update and Siri attn: Codeman

    2014 ATS has a new icon in CUE that activates SIRI .... it's a picture of a microphone

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    Re: New CUE update and Siri attn: Codeman

    Laura, I would expect that since CUE was sold to us with the expectation that we would be receiving updates that there would be some reasonable published time table for current owners to expect this to occur. From your comments it would appear that, once again, we have been deceived.

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    Re: New CUE update and Siri attn: Codeman

    what other device (phone, tablet, pc, etc) publishes time tables for their customers to expect updates?

    there are going to be updates... there have been updates... no - they aren't saying what/when those updates will be (sorry)
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    inspectorudy is offline Cadillac Owners Enthusiast
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    Re: New CUE update and Siri attn: Codeman

    The method that GM has decided on to install updates may turn out to be a costly one. It would appear that only GM certified dealers will be able to install any update which means that the dealers will get paid for several hours of work. Although I am not sure how much they will be paid they do require manhours to install and then check out each car. It would seem with computer updates going out nightly to computers all over the world with no interference or assistance from anyone that the GM system might be a little ancient. I understand the legal ramifications of a system that can conceivably affect safety but then partial updates would seem to be away around a total redo of the entire OS every time. I get updates all the time that only affect one or two issues but does not require a total replacement of system data. Is this possible on our cars? How about the use of SD cards or CD's? I am not computer literate enough to understand why we have such a complex system.

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