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**Cadillac User Experience (CUE)** Discussion, New CUE update and Siri attn: Codeman in Item Specific Cadillac Discussion; I don't think the suggestion will address my problem the turn shows correctly on the screen graphics it's shows I ...
  1. #46
    TonyT's Avatar
    TonyT is offline Cadillac Owners Fanatic
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    I don't think the suggestion will address my problem the turn shows correctly on the screen graphics it's shows I should take right turn which is correct. The problem is the voice says take a left turn.
    It doesn't happen that often but it does seem to happen on the same stretch of road at the same turns. What difference would it make if you have it in 3D , North Up, or the other modes I would think no matter what mode it is in it should tell you to take a right turn if it's a right turn...lol

  2. #47
    inspectorudy is offline Cadillac Owners Enthusiast
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    Re: New CUE update and Siri attn: Codeman

    I can't help you with the CUE voice in Nav because I never have it on. That voice is too much like an uptight 6th grade teacher for my taste.

  3. #48
    inspectorudy is offline Cadillac Owners Enthusiast
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    Re: New CUE update and Siri attn: Codeman

    For those of you who use Iphones this article on the recent upgrade to IOS7 . I got a notification while I was at the doctor's office that an upgrade was available. I down loaded it and that was that. This is what CUE should be able to do or future CUE renditions so that all of the going to the dealers for the entire day are no longer necessary. Here is the link to the article that explains a lot of the new features of IOS7.
    http://pjmedia.com/lifestyle/2013/09...e-big-gripe/2/

  4. #49
    dmurphy is offline Cadillac Owners Member
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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by inspectorudy View Post
    For those of you who use Iphones this article on the recent upgrade to IOS7 . I got a notification while I was at the doctor's office that an upgrade was available. I down loaded it and that was that. This is what CUE should be able to do or future CUE renditions so that all of the going to the dealers for the entire day are no longer necessary. Here is the link to the article that explains a lot of the new features of IOS7.
    http://pjmedia.com/lifestyle/2013/09...e-big-gripe/2/
    My last vehicle was a Ford. One of the things they got very, very right with their Sync system was the upgrade process.

    You could download a file to a USB memory stick, and when you plugged said stick into the car, it would prompt you if you wanted to upgrade.

    Very simple process; I don't see why CUE couldn't have the same thing.

  5. #50
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    pissedoffwookiee is offline Cadillac Owners Connoisseur
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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by dmurphy View Post
    My last vehicle was a Ford. One of the things they got very, very right with their Sync system was the upgrade process.

    You could download a file to a USB memory stick, and when you plugged said stick into the car, it would prompt you if you wanted to upgrade.

    Very simple process; I don't see why CUE couldn't have the same thing.
    that is how CUE is updated, GM is just paranoid about the process, you have to trigger a programming mode while the engine is off, because of this they worry about a loss of power during the process bricking the radio, so they make it a dealer process, so the car can be hooked up to a battery tender during the process.

  6. #51
    pkadanec is offline Cadillac Owners Fanatic
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    Re: New CUE update and Siri attn: Codeman

    I am sorry, but does anyone else think that is crazy? I mean really, make it mandatory (or at the very least a warning as Apple does) that the vehicle needs to be running (hence charging the battery) when you do the upgrade. If a user (like my parents) are nervous or do not have the wherewithal to do it themselves, just give the OPTION of going to the dealer to perform the upgrade. Have some really strong phone tech support in place for the rest of us if we need it.

  7. #52
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    Re: New CUE update and Siri attn: Codeman

    Quote Originally Posted by pkadanec View Post
    I am sorry, but does anyone else think that is crazy? I mean really, make it mandatory (or at the very least a warning as Apple does) that the vehicle needs to be running (hence charging the battery) when you do the upgrade. If a user (like my parents) are nervous or do not have the wherewithal to do it themselves, just give the OPTION of going to the dealer to perform the upgrade. Have some really strong phone tech support in place for the rest of us if we need it.
    its more complicated than that, just as you can't change a belt/spark plug/oil while the engine is running, CUE is the same way because its linked to vehicle functions those functions cant be ripped out and replaced when they're running (because engine is on) and GM has to be a little paranoid for the same reason, if you brick your phone no big deal call tech support, if you brick CUE you also brick the car, don't forget the steering wheel controls and the DIC are part of CUE as is the changeable instrument cluster on XTS and the upcoming CTS. so the tire pressure system , oil life, fuel economy, courtesy lights, horns , door locks, driver personalization/seat memory, HVAC, etc have to be off to upgrade. so GM is taking the better safe than sorry approach and assumes everyone has an edgy battery.

  8. #53
    inspectorudy is offline Cadillac Owners Enthusiast
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    Re: New CUE update and Siri attn: Codeman

    I read in the WSJ this morning that Ford assured an owner that they would update their INSYNC system for the new iPhone 5S soon. CUE?

  9. #54
    pkadanec is offline Cadillac Owners Fanatic
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    Re: New CUE update and Siri attn: Codeman

    I understand what you are saying, however... i have seen on numerous occasions in this forum and through personal experience (CUE reboots without warning) that CUE does not effect any of the standard "vehicle" functions (like say, then engine running or the instrument cluster display), so i am extrapolating from that, that CUE components COULD be upgraded without effecting normal vehicle operations. What would be really nice is a detailed explanation from GM, however i have not seen anyone from GM comment in months (save the standard marketing response).....

  10. #55
    inspectorudy is offline Cadillac Owners Enthusiast
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    Re: New CUE update and Siri attn: Codeman

    "GM has to be a little paranoid for the same reason, if you brick your phone no big deal call tech support, if you brick CUE you also brick the car, don't forget the steering wheel controls and the DIC are part of CUE as is the changeable instrument cluster on XTS and the upcoming CTS. so the tire pressure system , oil life, fuel economy, courtesy lights, horns , door locks, driver personalization/seat memory, HVAC, etc have to be off to upgrade. so GM is taking the better safe than sorry approach and assumes everyone has an edgy battery".
    I am not sure of all that you wrote about what systems would be affected but when I get routine upgrades to different software on my PC nothing else is affected if the update is designed properly. I do not see why a CUE update could not be targeted at one area of the system or just one or two new functions added to it without putting the entire system at risk of "Bricking". I am not a computer software designer nor do I try to act like one but am only reflecting on how our personal computers respond to updates or our smartphone react to new apps. We don't even consider that there can be a risk of crashing our phones. Like I said before I just downloaded a COMPLETE new OS on my iPhone while sitting in a doctor's office!

  11. #56
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    Re: New CUE update and Siri attn: Codeman

    sure your update (and mine) went through without a hitch
    but GM does not want a single one of these types of experiences
    https://www.google.com/search?q=ios7+update+bricked+site:discussions.appl e.com

    supposedly there have been over 200,000,000 iOS7 updates already
    if errors/complications only happen to a tenth of one percent of those users that is 200,000 people
    GM doesn't have that many installs but even 20 or 200 would be unacceptable to them
    ... we're not talking about a consumer electronics product ... we're talking about a very expensive luxury car ($30,000-$80,000+)

    maybe one day in the future when GM is confident that the update process and their codebase is stable enough they will let the owners do CUE updates on their own (or have the system do it autonomously on its own) ... but that day is not in the near future - that's for sure
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  12. #57
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    Re: New CUE update and Siri attn: Codeman

    Depends on what you consider "near future." When the 2015 models switch to AT&T for OnStar, they vehicles will autonomously update themselves, or so I am told by GM employees.

  13. #58
    inspectorudy is offline Cadillac Owners Enthusiast
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    Re: New CUE update and Siri attn: Codeman

    I think for me anyway that I considered the 2013 SRX BECAUSE of the update potential so that our cars could at least be current with GM's latest standards. I know that we cannot expect to get all of the new functions for free but fixes and making things work smoother should be free and continuous just like with Windows or Apple. I was told upon purchase that apps would be available for my SRX "Soon". I expect that to happen in my lifetime. I would also appreciate apps like "Favorites", one tap for one row and two for two etc instead of trying to maybe get the central favorite arrow head to not call up the menu or destination buttons next to it. Maybe a temperature setting app for each driver that would take you to the temp that you have to set every time you get into the driver's seat. How about an auto fold outside mirror setting or app? These are little things but keeping us old car owners in the update loop will surely keep us in the new car loop as well.

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