HD Radio Issue's
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 15 of 17
**Cadillac User Experience (CUE)** Discussion, HD Radio Issue's in Item Specific Cadillac Discussion; I am new to HD radio, but I live in a pretty populated area and mine never keeps its signal ...
  1. #1
    rsf507 is offline Cadillac Owners Member
    Automobile(s): 2.0T 2013 ATS Performance Black raven with Morello Red (:
    Join Date
    Feb 2013
    Age
    31
    Posts
    32

    HD Radio Issue's

    I am new to HD radio, but I live in a pretty populated area and mine never keeps its signal for more then 10 seconds or so, it keeps switching back and for from HD to non-HD. Does anyone else have this problem? is it normal? also, why is there two HD stations for a lot of channels? thanks for any help

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    EricDOhio is offline Cadillac Owners Member
    Automobile(s): 2015 ATS
    Join Date
    Dec 2012
    Posts
    35

    Re: HD Radio Issue's

    I have the same issues. I don't know what HD is my ATS can never seem to lock on to the station in HD; maybe this can be fixed in a CUE update.

  4. #3
    NJRonbo is offline Cadillac Owners Enthusiast
    Automobile(s): Cadillac
    Join Date
    Feb 2008
    Posts
    954

    Re: HD Radio Issue's

    I was with the CUE team yesterday and brought this issue to their attention.

    The problem is not CUE. The problem is the HD signal, which is not as strong as AM tower signals and are prone to transmission problems when being bounced off nearby buildings.

    Some stations are combatting this problem by installing repeaters to increase signal strength, but I would not anticipate many are actually doing it.

  5. #4
    jeffpaletz is offline Cadillac Owners Fanatic
    Join Date
    Jul 2011
    Location
    Minnesota
    Age
    59
    Posts
    160

    Re: HD Radio Issue's

    In Minneapols we have about 12 HD radio stations. 2 are on AM and the rest are on FM. I've had no problems at all. After a few seconds the radio switches to the digital version of the broadcast. The FM stations have additional programs on sub channels. For example, there is 92.5-1, 92.5-2 and 92.5-3. I suggest you go to your dealer and test another car radio that is outside and see what results you get. If you are listening to local stations and you are having these problems it could be your radio. The best way to tell is to try another car with an HD Radio.

  6. #5
    ewired's Avatar
    ewired is offline Cadillac Owners Fanatic
    Automobile(s): '13 Cadillac ATS 2.0T
    Join Date
    Dec 2012
    Age
    40
    Posts
    131
    I'm having this issue as well. The station changes from HD to regular all the time. Also my CUE only finds one station in HD that I listen to. I understand that it's a "signal" issue but it sure is funny that my 07 Tahoe with a isimple HD module and my SONY in my work van not only pickup more stations that I listen to but they don't drop signal like the CUE does.

    Now for the real problem. It loses signal so much that I turn off the HD FUNCTION in the menu so I can listen to the station and the damn CUE reverts back to HD. Talk about annoying

  7. #6
    jeffpaletz is offline Cadillac Owners Fanatic
    Join Date
    Jul 2011
    Location
    Minnesota
    Age
    59
    Posts
    160

    Re: HD Radio Issue's

    Ewired, there must be something wrong with the radio in your ATS. Especially considering that your other radios with HD work. You should have the dealer look at it and fix it. My XTS and my wife's SRX have no problems with HD stations. In fact I can pickup AM stations from from other states even during the day. At night I can pick up WBBM AM in Chicago, two states away, and sometimes it get a strong enough signal to switch to HD, I never have problems with HD staying locked on AM or FM stations.

    I haven't looked at how the antenna on the back window is connected, but once on my DTS I noticed radio reception was suddenly bad and upon looking at the connector on the back window I found that it had gotten disconnected and I snapped it back on. This probably happened at a car wash. Anyway, if anyone has bad reception on your radio, have the dealer check it. Prove the problem by comparing reception on another car at the dealer that is outside the showroom.

    I am impressed with the sensitivity of the radio in these cars.

  8. #7
    tomwells is offline Cadillac Owners Member
    Automobile(s): 2014 ATS
    Join Date
    Jul 2014
    Posts
    3

    Re: HD Radio Issue's

    My daughter's Ford focus doesn't suffer from these signal issues like my ATS. My HD radio can take up to 20 seconds to connect with an HD station and then cuts out consistently. Rather than just dropping back to analog, it goes totally silent. The dealer called me
    today to tell me it's a common issue with GM radios and there isn't a fix. I've switched to using mostly Pandora because it's just too painful listen to stations dropping all the time.

  9. #8
    NJRonbo is offline Cadillac Owners Enthusiast
    Automobile(s): Cadillac
    Join Date
    Feb 2008
    Posts
    954

    Re: HD Radio Issue's

    At least my HD radio in my 2013 SRX goes back to analog instead of going silent.

    But in general, I am very unhappy with CUE. It will be the ultimate reason why I will leave Cadillac once my lease is up next year.

  10. #9
    LMV
    LMV is offline Awaiting Email Confirmation
    Automobile(s): SRX
    Join Date
    Dec 2015
    Posts
    1

    Re: HD Radio Issue's

    I have a 2015 SRX and have had it back to two different Cadillac dealers because of the horrible radio reception. The HD goes in and out constantly! The regular FM station reception is so weak, that I can hardly even use the radio. Both dealers told me they're having no complaints about the radio reception from other customers, and there is no problem with my radio reception when they test it. The radio reception in my 2006 Cadillac STS is very good, so they've done something to the design of these radios over the past few years that has destroyed the reception qualities. Anybody else out there having the same complaints?

  11. #10
    Hoosier Daddy's Avatar
    Hoosier Daddy is offline Super Moderator
    Automobile(s): 2013 ATS Performance 2.0T M6
    Join Date
    Feb 2013
    Location
    Winchestertonfieldville, AZ
    Age
    66
    Posts
    5,637

    Re: HD Radio Issue's

    How did they test to confirm there was no problem?
    When in doubt, yes, I am probably joking.

  12. #11
    DeeBeeBee is offline Cadillac Owners Member
    Automobile(s): 2014 SRX AWD LUX terra mocha/shale brownstone
    Join Date
    Feb 2012
    Age
    66
    Posts
    80

    Re: HD Radio Issue's

    Perhaps try this: while tuned to an HD station, select the MENU function (far right icon in mine) and turn the HD SWITCHING to OFF. See if this makes a difference.

  13. #12
    suzesq's Avatar
    suzesq is offline Cadillac Owners Fanatic
    Automobile(s): 2013 srx
    Join Date
    Sep 2013
    Location
    New York
    Posts
    125

    Re: HD Radio Issue's

    Have the same problem. Very annoying!!!!!!!!!

  14. #13
    SFVetteman's Avatar
    SFVetteman is offline Cadillac Owners Enthusiast
    Automobile(s): 2014 CTS 3.6 Premium, 1999 Corvette,370 RWHP & other mods
    Join Date
    Jul 2011
    Location
    San Francisco
    Posts
    918

    Re: HD Radio Issue's

    The problem really boils down to the pathetic in glass antenna. It not only doesn't provide a strong signal it is also directional. Here in the SF Bay Area, the hills tend to block signals rendering not only HD radio but FM radio in general useless at times with an in glass antenna. The old chrome stick antenna may not have been pretty but it worked. The main reason is because it was a lot longer and being truly vertically mounted helped as well.

    Bill

  15. #14
    schwinn is offline Cadillac Owners Member
    Automobile(s): ATS 3.6L Premium
    Join Date
    Nov 2015
    Posts
    21

    Re: HD Radio Issue's

    Quote Originally Posted by SFVetteman View Post
    The problem really boils down to the pathetic in glass antenna. It not only doesn't provide a strong signal it is also directional. Here in the SF Bay Area, the hills tend to block signals rendering not only HD radio but FM radio in general useless at times with an in glass antenna. The old chrome stick antenna may not have been pretty but it worked. The main reason is because it was a lot longer and being truly vertically mounted helped as well.
    I agree that the reception on my 2013 ATS is pretty poor, in general... that causes all stations to come in rather poorly. I'm comparing this to my recently-traded-in Subaru Legacy which had great reception (and a glass antenna) so it's not just the antenna that's the problem, but the overall receiver setup on this car. A signal booster might help on this car... I may have to consider that in the future... but bottom line, reception is poor on this car. I'd suggest turning off the HD if the OP is switching in and out all the time... that can get annoying for sure!

    I plan to bring this up at my next/first visit to the dealer... because it shouldn't have this bad a reception... maybe there's a loose connector or something.

  16. #15
    SFVetteman's Avatar
    SFVetteman is offline Cadillac Owners Enthusiast
    Automobile(s): 2014 CTS 3.6 Premium, 1999 Corvette,370 RWHP & other mods
    Join Date
    Jul 2011
    Location
    San Francisco
    Posts
    918

    Re: HD Radio Issue's

    You clearly have a radio problem. But as a ham radio operator, I know a lot about antennas. For a FM antenna ideally, you want it close to 3ft long and vertical. Longer doesn't degrade the signal much but shorter does. Deviate from vertical like when it's in a slanted rear window and the signal degrades. The car itself can tend to block signals. The hills in the bay area exacerbate the problem, and for most people the problem isn't FM but the HD multiplex signal that needs to be strong to decode and in glass antennas don't help the situation.

    Bill

  17. Remove Advertisements
    Cadillac Forums
    Advertisements
     

+ Reply to Thread
Page 1 of 2 1 2 LastLast
Gear in this thread - Powered by O'Reilly Auto Parts

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

What Cadillac(s) do you own? (Or type NONE)

Please select your insurance company (Optional)

Your date of birth and age are displayed in several places on the forum. Only the administrator will have access to your date of birth should you choose to hide it via the privacy option below.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts