Problem Playing Video

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**Cadillac User Experience (CUE)** Discussion, Problem Playing Video in Item Specific Cadillac Discussion; I posted this in the "Playing Video" thread that was already in the ATS Technical Discussion Forum ( link ) ...
  1. #1
    danscrim is offline Cadillac Owners Fanatic
    Automobile(s): 2013 ATS 3.6L
    Join Date
    Feb 2012
    Syracuse, NY

    Problem Playing Video

    I posted this in the "Playing Video" thread that was already in the ATS Technical Discussion Forum (link) but it probably belongs here:

    I'm using a 64 gb SD card formatted as NTFS. Audio (including playlists) works great. I loaded a few videos on (some .avi and some .m4v). Some of the videos do show up but they don't play. I have to double check which formats were showing up but at least it is recognizing some.

    When I am in Park and try to play one of the videos... it plays the first second of audio (no video shows up) and then it stops and starts playing the first song on the SD card. Haven't tried other video formats yet.

    Anyone have this issue? Anyone have success playing video?

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  3. #2
    pever's Avatar
    pever is offline Cadillac Owners Fanatic
    Automobile(s): 2013 ATS 2.0T Premium with Driver Assist & Adv Security
    Join Date
    Oct 2012
    Burlington, Ontario

    Re: Problem Playing Video

    I downloaded some of the videos (m4v) from the Cadillac web page and played them on CUE with no problems at all. From USB-32GB and SD-32GB. It was a neat way to show some fetures of the car to colleagues. I am surprised that Cadillac did not do a welcome or CUE video that way...

    I think it was from this page:

  4. #3
    credding is offline Cadillac Owners Member
    Automobile(s): ATS 2.0
    Join Date
    Oct 2014

    Re: Problem Playing Video

    I found I can play videos on the cue in my 2013 ATS if the video is in .wvm not over 720 frame width, mine have been converted to .wvm 720 width, 576 Height, data rate 1200kbs, frame rate 25, and my audio is bit rate 192, stero, sample rate 44 KHz.

    I hope this helps, I also tried m4v, could not make this work.

  5. #4
    goofygoober is offline Cadillac Owners Member
    Join Date
    May 2014

    Re: Problem Playing Video

    Any luck? Ive tried several formats, including those recommended here. Nothing works for me. Any more suggestions from others?

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