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Cadillac Forums: Cracked wheel spoke
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Old 10-26-09, 09:59 PM
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Re: Cracked wheel spoke

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Well, I thought this saga was over, but NO!

Last Friday, I noticed a strange but oddly familiar sound coming from the right front of my car. I checked the wheel and found that a spoke on the right front wheel had cracked in the exact same manner as the one that cracked on the left side of the car 1.5 years ago. I guess just a bad batch of wheels and I hope that it doesn't happen to the rears eventually.

I spoke with my service advisor at Hendrick Cadillac and spoke with the same man at Sewell. I tell you, they really are taking care of me. In fact, Tim at Sewell had kept my information pinned to his corkboard just in case the other one ever went bad. He remembered me, still had all my information right at hand and immediately took care of it. They shipped out a wheel today and are doing the exchange with Hendrick so that I get my chromed wheel.

Hendrick gave me a new DTS to drive until they get the wheel in and mounted. While it's there, I'm having them do an oil change, inspection, and fix a couple of very minor items (rattle in back seat, sun visor not going all the way up).

Yet again, I could not ask for better service from Hendrick Cadillac and Sewell Cadillac!

Oh yeah... and I also test drove a new CTS-V while I was there. Beautiful car, but a bit too small for me and BOY is that thing a beast! Incredibly fast and well put together, but it seemed somehow more rough around the edges and a little more wild than I would like. I think I'll stick with my more civilized STS-V!
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