New nav disc for free
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 15 of 29
Like Tree1Likes
Cadillac STS Forum - 2005 through 2012 Discussion, New nav disc for free in Past Cadillac Vehicle Discussion; Hey guys, So I called 877navdisc today to inquire about a free nav disc replacement and they got on the ...
  1. #1
    idkwhothatis123 is offline Cadillac Owners Member
    Automobile(s): 2006 Cadillac STS W/ Premium Package
    Join Date
    May 2012
    Age
    26
    Posts
    41

    New nav disc for free

    Hey guys,

    So I called 877navdisc today to inquire about a free nav disc replacement and they got on the line with someone from a diff department. They asked for my name, address, vin, and make and model. I have an 06 Sts with the stock disc. Never been upgraded. After about 15 mins or so on hold, they said my disc will be mailed free of charge. Give it a shot guys. They sent the 2011 disc though as the 2012 disc is out of stock.

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    Jesda's Avatar
    Jesda is offline Super Moderator
    Automobile(s): An endless stream of Sevilles.
    Join Date
    Sep 2003
    Location
    St Louis MO
    Age
    33
    Posts
    22,249

    Re: New nav disc for free

    Wow, nice

  4. #3
    LiquidTrader is offline Cadillac Owners Fanatic
    Join Date
    Dec 2011
    Posts
    152
    How come that stuff never happens to me? I told them the dealer lied when I got home and realized the Nav DVD box was empty and told me they would replace it and never did. The response I got was $199 for a disk. Lol

    What did you say?

  5. #4
    MacMuse's Avatar
    MacMuse is offline Moderator
    Automobile(s): 2006 STS N* 1SE
    Join Date
    Feb 2009
    Location
    Chicagoland
    Age
    52
    Posts
    2,400
    IIRC - they also had a sale on the discs last year around Father's Day. Something like $50 off. Nice deal if you really need a new disc and I hope they do it again this year.

  6. #5
    idkwhothatis123 is offline Cadillac Owners Member
    Automobile(s): 2006 Cadillac STS W/ Premium Package
    Join Date
    May 2012
    Age
    26
    Posts
    41
    Thread Starter
    Quote Originally Posted by LiquidTrader View Post
    How come that stuff never happens to me? I told them the dealer lied when I got home and realized the Nav DVD box was empty and told me they would replace it and never did. The response I got was $199 for a disk. Lol

    What did you say?
    I told them that mine got scratched and asked for a replacement. He asked if I wanted to purchase one and I said preferably not. That I was hoping for a complimentary disc. Told him I didn't care which disc, that I just needed one and budget was tight. He verified that I was looking for a free disc. Asked about my car and then he went to a diff department and about 15 later he asked if the '11 was okay since the 12 was gone. In the mail.
    mckellyb and mckellyb like this.

  7. #6
    eatyoursandwich is offline Cadillac Owners Fanatic
    Automobile(s): 2007 STS N*
    Join Date
    Jan 2012
    Location
    Austin, TX
    Age
    29
    Posts
    262

    Re: New nav disc for free

    Quote Originally Posted by LiquidTrader View Post
    How come that stuff never happens to me? I told them the dealer lied when I got home and realized the Nav DVD box was empty and told me they would replace it and never did. The response I got was $199 for a disk. Lol

    What did you say?
    I just told them the truth when I got my free 2012 disc back in Feb.

    The dealer had a 2011 disc on the invoice, but said the 2012 disc would be sent to me free of charge. When the disc was never sent, I called GMnavdisc, told the nice lady what happened and she sent me a brand new 2012 disc no questions asked.

    To make it better, I went back to the dealer for service and showed him the invoice which stated the 2011 disc with correct serials and everything. Told the SA that the car came with a '07 disc and the 2012 was never sent; I had to go through GMNavdisc to get it. Within 5 minutes, I was refunded $199 by the dealer without so much as complaining, just stating facts. I never asked for a refund or anything for that matter, I just let my SA know what happened, he took responsibility (which in fairness wasn't his fault) and refunded the money because to him, it was the right thing to do. Another reason I have been thoroughly satisfied with not only my local Cadillac dealer, but also GM of America as a whole.

    LiquidTrader, try calling GM of America and explaining your issue.

    I posted the number and extension of the lady at GMNavdisc that sent me the free disc in another thread, I just can't find it right now.

  8. #7
    1BadCadSTS's Avatar
    1BadCadSTS is online now Cadillac Owners Connoisseur
    Automobile(s): 05 STS4
    Join Date
    Nov 2010
    Posts
    3,703
    06-07 cars came with 2 free updates. That's why some people are successful at gettin a free update after they give their Vin...

  9. #8
    rnkath08's Avatar
    rnkath08 is offline Cadillac Owners Fanatic
    Automobile(s): 2006 STS4 v8
    Join Date
    Apr 2009
    Location
    upstate ny
    Age
    46
    Posts
    159

    Re: New nav disc for free

    thanks for the tip, mine had never been upgraded, but its on its way!!!
    even though I hate the nav system, it does help to know where I'm going!

  10. #9
    idkwhothatis123 is offline Cadillac Owners Member
    Automobile(s): 2006 Cadillac STS W/ Premium Package
    Join Date
    May 2012
    Age
    26
    Posts
    41
    Thread Starter
    Quote Originally Posted by rnkath08 View Post
    thanks for the tip, mine had never been upgraded, but its on its way!!!
    even though I hate the nav system, it does help to know where I'm going!
    Hard to use for sure and I typically use my phone GPS. In a pinch its good for a backup

  11. #10
    LiquidTrader is offline Cadillac Owners Fanatic
    Join Date
    Dec 2011
    Posts
    152
    Tried them yesterday and they could not do anything. They did say if I had an 06 or 07 that they would give a free updated disc.

    Anyone with an 06 or 07 - call them and get you a free disc!! If you do, think about me for your old one!

    I mainly want to confirm this thing works. The empty case might have been on purpose from the dealer! Ill be pissed if that's the case.

  12. #11
    Greg00coupe is offline Cadillac Owners Enthusiast
    Automobile(s): 05 STS
    Join Date
    Jan 2005
    Location
    Canton, Oh
    Age
    62
    Posts
    512

    Re: New nav disc for free

    did ya go back to the dealer and ask him about the disk? when I bought my 05 in 09 there was no disk in the car. during the delivery the salesman stopped by a cabinet and they had dozens of disks and he just picked up the latest one and gave to me. they just had them stockpiled.

  13. #12
    LiquidTrader is offline Cadillac Owners Fanatic
    Join Date
    Dec 2011
    Posts
    152
    Yes I have been contacting them with no results but the run around

  14. #13
    rnkath08's Avatar
    rnkath08 is offline Cadillac Owners Fanatic
    Automobile(s): 2006 STS4 v8
    Join Date
    Apr 2009
    Location
    upstate ny
    Age
    46
    Posts
    159

    Re: New nav disc for free

    Liquid trader...mine is an 06, but when the upgrade disc comes you're welcome to have my old one

  15. #14
    LiquidTrader is offline Cadillac Owners Fanatic
    Join Date
    Dec 2011
    Posts
    152
    Quote Originally Posted by rnkath08
    Liquid trader...mine is an 06, but when the upgrade disc comes you're welcome to have my old one
    Thank you very much!

    Much appreciated

  16. #15
    rnkath08's Avatar
    rnkath08 is offline Cadillac Owners Fanatic
    Automobile(s): 2006 STS4 v8
    Join Date
    Apr 2009
    Location
    upstate ny
    Age
    46
    Posts
    159

    Re: New nav disc for free

    you'll just have to send me your snail mail info to my email....rnkathny08@aol.com
    I'll shoot it to you when the new one comes

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting