Cadillac STS Forum - 2005 through 2012 Discussion, Ashtray wont open. in Past Cadillac Vehicle Discussion; Both the front and rear ash trays in mine are jammed! The front got jammed by the port lid and ...
Mullah88, I hope you'll keep us updated! If the community's troubleshooting helps you resolve your concern, please let us know. And if you decide to involve the dealer at any point, Customer Service is available to contact them on your behalf. Please email me anytime for further assistance; I'm reachable at Katie_Lucille@gmexpert.com!
Ok, this guy's post is the answer to the problem..... I know this is an old thread, but no one has really solved anything here but this guy. I was about to post the same thing he did. Yes, the design of the very very very very little plastic pin that follows the slot is the problem. It is so fragile a slight breeze will snap it off! I have owned two Cadillac's in my life. The first was a 97 Concours and now a 2006 STS. I repaired the one in the Concours way back when and then when I bought this newer STS I couldn't believe that it had the same problem and it was EIGHT years newer! They are probably still using the same design today!! Anyway, what I did (on both cars) is drilled a small hole into the plastic right where the little pin broke off. I drilled it clear through the plastic on one side and into the plastic on the other side (about 1 1/2 inches. I'm going by memory from 3 years ago). Then I found a long metal pin the same size and pushed it into the drilled hole all the way through so it is supported in two places about 1 1/2 inches apart. Then I superglued it in place. The metal pin needs to stick out far enough to follow the slot like the little plastic one did. This has worked great (for both cars) and I have had no fear of it ever breaking again. Getting it replaced with the original will just invite the same problem to happen again. If you are uncomfortable doing this repair, find someone who BUILDS radio control air planes and have them help you. This kind of work is a piece of cake to them... Good Luck!
Originally Posted by CTBB
OK, finally went after this thing this past weekend, removing the assembly from the dash. I found that the lighter socket mount has a nice little feature that raises it up for use as the tray slides out, via a little plastic pin that slides in a slot in the side of the housing, lowering it again as the tray slides in. Said pin was snapped off, allowing the lighter mount to drop far enough to block the tray from sliding. After much manipulation I managed to get the entire thing aligned enough to glue the pin back into place with some SuperGlue gel. JB Weld would have been ideal, but the tiny space it fits through would have probably made it impossible to keep from gluing the entire thing into an immovable mess. Allowed to dry overnight, and it works as advertised. Still looking for a used replacement as I have little faith in the repair, and am not willing to pay the price of new. If I'd known it was broken when purchasing the car it would have been taken care of by the dealer, but I was having too much fun discovering all the nice bells and whistles!. Must admit the engineering was clever, but the execution, using said plastic pin, was not. Unless of course you're behind the parts counter collecting $200+ for the replacement.
For those having this problem the door is easily freed using a putty knife slid in under the lighter side of the tray.