AWD STS4 transmission software fix - Page 2

dimitri_010 · #11 (**permalink**) 10-28-06, 03:44 AM

hey allen65, u from schaumburg? I recently bought a 2006 SRX from patrick cadillac.

allen65 · #12 (**permalink**) 10-28-06, 12:53 PM

West Elgin actually but I find the service at Partrick Cadillac to be better than St. Charles. Patrick seems to have really good technicians that figure out hard problems. Most of the time when I get a loaner it is an SRX. I am really impressed. Handles nice, gets good mileage and can carry a decent amount of stuff.

Fred_Mac · #13 (**permalink**) 10-28-06, 11:58 PM

Quote:

Originally Posted by urbanski

Somebody else confirm TSB#3456D and I will edit the OP and title to reflect this

I gave my service manager both 3456D & 10017146 and he could not find either one. He also said neither is in the correct format for a GM TSB.

I hope somebody can locate the correct information ...

allen65 · #14 (**permalink**) 10-29-06, 09:01 AM

First of all it is the correct information. TSB3456 is in the system. All I can say is that the service managers have no clue. You must talk to one of the transmission technicians. He pulled up the TSB with no problem and the service writer could not. However, if you search on the word chuggle you will find the information that way as well. Please do not use the 10017146 sequence number, this means nothing to GM. I saw him pull it up on the computer myself so I know it exists. However, I don't know what menus he was under. I know the heading was TCC. I would also suggest calling different dealerships until you find one who will make the proper effort. The first dealer by my house I called said there was no such thing and basically said sorry in 2 minutes.

tedasaurus · #15 (**permalink**) 11-06-06, 01:57 AM

Wow, I haven't checked on this thread for awhile and didn't realize all the problems people were having with finding the TSB number. All I can say is that Sewell Cadillac in Dallas never mentioned not being able to find the TSB with the number I provided. They even joked about the word chuggle and asked me if I really wanted to download something they felt was not needed. They did it to the car at my request, tested it before and after and said they could feel no difference. I drove it and was flat blown away at the improvement within less than a mile. Go figure. Feel free to call Sewell Cadillac in Dallas as they are very customer driven 214 350-2000 and I am always pleased in the end with their attention to detail.

Skibanker · #16 (**permalink**) 11-06-06, 09:23 PM

Went to the dealer today for something else and thought I'd ask them to look this up just for the heck of it. They couldn't find it under the TSB number or the "chuggle" search, but did find it under the document number. Seems it applies only to STS4's with a V-8 (mine's a V-6). It's not new software, just tweaks the current software to disengage the torque converter clutch after the tranny reaches normal operating temperature. So, no TC induced drag. The TSB says to look for the trouble with V-8's over 20,000 miles.

nasser · #17 (**permalink**) 11-09-06, 02:55 PM

just came back from my trip and called my dealer where i left the car for the last 4 days . he told me they have installed a new software for the tranny , the software was just released ( two or three weeks ago )
also they replaced the rack for the steering noise
i will test the car tommorow and give you the feed back

nasser · #18 (**permalink**) 11-11-06, 06:52 PM

Guys , this is magic
million thanks to Tedasaurus
now my Cadillac is shifting like it should
they simply installed a new software - I don't know what is the Number but it was newly released - if your dealer cannot find it simply print this forum and show it to him
thank you again Tedasaurus , you saved my Cadillac from giving it away
also they replaced the steering rack because there was a claim
also there is an update for the engine software , but I don't know what was it about , but I know that they installed a new software for the engine

allen65 · #19 (**permalink**) 11-11-06, 08:59 PM

Nasser, glad it worked for you as well. Yes it really is a huge difference. It seems that the common information that everyone is able to find is the document number. I don't know why the TSB is not working for some folks but the Doc#1866746 does.

tedasaurus · #20 (**permalink**) 11-12-06, 04:22 AM

Quote:

Originally Posted by nasser

Guys , this is magic
million thanks to Tedasaurus
now my Cadillac is shifting like it should
they simply installed a new software - I don't know what is the Number but it was newly released - if your dealer cannot find it simply print this forum and show it to him
thank you again Tedasaurus , you saved my Cadillac from giving it away
also they replaced the steering rack because there was a claim
also there is an update for the engine software , but I don't know what was it about , but I know that they installed a new software for the engine

Really glad to hear it worked for you as it did for me. BTW I now have the car at 7,500 ft and it still is doing great.